What are the responsibilities and job description for the Automotive Parts Manager position at Confidential?
Automotive Dealership | Full-Time | In-Person
Greater Merrimack Valley, MA | Monday – Saturday
We are an established, family-oriented automotive group with a strong reputation for integrity, professionalism, and outstanding customer service throughout the greater Merrimack Valley. As we prepare to open an exciting new location, we are building a team of dedicated professionals who share our commitment to doing things the right way.
Our reputation has been built on being easy to do business with, honest in every interaction, and focused on creating a pressure-free experience for every customer. What makes us different is our people. Our team is accessible, knowledgeable, and accountable. We follow proven processes, because we know that when the process is followed, the results will come.
We are deeply committed to the communities we serve, actively supporting local organizations and families through donations, sponsorships, and hands-on involvement. We are more than just a business — we are part of the community, and we act like it.
ABOUT THE ROLE
A well-established automotive dealership group in the greater Merrimack Valley is seeking an experienced Parts Manager to lead our parts department at a new location. This is a ground-floor leadership opportunity to build and run a high-performing parts operation from the start. The Parts Manager is responsible for the overall profitability, inventory management, and day-to-day operations of the parts department, serving both the internal service team and retail and wholesale customers.
The ideal candidate is a hands-on leader with deep knowledge of automotive parts operations, strong vendor and supplier relationships, and a track record of driving department profitability while maintaining inventory accuracy and customer satisfaction. Compensation will be determined by experience.
RESPONSIBILITIES
- Oversee all parts department operations including counter sales, wholesale, internal service supply, and special orders
- Manage parts inventory levels, ordering, receiving, and stocking to maintain optimal turn rates and minimize obsolescence
- Develop and grow wholesale parts business through prospecting, pricing strategy, and relationship management with body shops and independent repair facilities
- Work closely with the service department to ensure timely parts availability and accurate internal billing
- Monitor department financials including gross profit, inventory value, and cost controls; report results to management
- Train, supervise, and develop parts counter staff and drivers to deliver exceptional customer service
- Maintain manufacturer compliance and participate in manufacturer parts programs and return processes
- Ensure accurate cycle counts, reconciliations, and bin locations throughout the parts inventory
- Handle customer inquiries and resolve any parts-related issues promptly and professionally
QUALIFICATIONS
- 3 years of automotive parts management experience required; franchise dealership experience strongly preferred
- Stellantis / Chrysler, Dodge, Jeep, Ram parts experience a significant plus
- Proficiency with dealership DMS systems; experience with CDK or Dealertrack preferred
- Strong knowledge of parts inventory management, ordering systems, and manufacturer return programs
- Proven ability to grow wholesale parts revenue and manage customer accounts
- Excellent leadership and team development skills
- Strong analytical and financial acumen with the ability to read and act on department performance reports
- Highly organized with exceptional attention to detail
- Valid driver’s license with a clean driving record
- High school diploma or equivalent required; college degree a plus
WHY JOIN OUR TEAM
This is a rare opportunity to step into a Parts Manager role at a brand-new location and build the department your way, with the full support of an experienced dealership group behind you. We invest in our managers through ongoing training, manufacturer-backed certification programs, and clear paths for advancement within a growing organization.
You will have access to the tools, inventory systems, and leadership support needed to run a profitable, well-organized parts operation from day one. If you are a proven parts professional looking for a long-term home where your expertise is valued, we want to hear from you.
WHAT WE OFFER
✔ 401(k) with company match
✔ Life insurance
✔ Medical / Health insurance
✔ Paid time off (PTO)
✔ Dental insurance
✔ Employee vehicle purchase discounts
✔ Vision insurance
✔ Career advancement opportunities
Pre-Employment Screening: All applicants must successfully complete pre-employment screening, including a background check, motor vehicle record (MVR) review, and drug testing, as a condition of employment.
Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. Please notify us during the application process if you require an accommodation.
Apply Today — An Exciting Opportunity Awaits
Submit your resume to be considered for this confidential opening. Qualified candidates will be contacted directly.
Job Type: Full-time
Pay: $75,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
Salary : $75,000 - $125,000