What are the responsibilities and job description for the Office Associate position at Confidential Property Management?
The Property Manager is responsible for the day-to-day operations of the community, ensuring the property is well-maintained, residents are supported, and financial and administrative tasks are completed in a timely and accurate manner. This role requires excellent organizational, communication, and leadership skills to manage leasing, maintenance, tenant relations, inspections, rent collection, and office administration.
Key Responsibilities:
Key Responsibilities:
- Manage daily office operations, including handling mail, emails, phone calls, and file management.
- Respond Promptly to sales and leasing inquiries.
- Serve as the primary point of contact for resident concerns and inquiries.
- Interpret and enforce community Rules and Regulations.
- Conduct community inspections and issue notices or cease letters as needed.
- Perform move-out inspections and send itemized charges within 30 days.
- Document all tenant communications and activity in the resident file.
- Initiate lease renewals, schedule inspections, generate punch lists, and send 30-day notices.
- Keep leasing applications packets available and up-to-date.
- Collect, review and process rental applications within 24-48 hours.
- Send acceptance/denial letters and update system status.
- Coordinate showings and complete the approval process for new tenants.
- Schedule and prepare township inspections.
- Check the rent payment lockbox twice daily during rent collection periods.
- Process all payments according to SOP, including scanning checks/money orders using TD digital scanner.
Qualifications
- Associates Degree; Bachelors Degree Preferred
- Minimum of 2 years’ experience in property management, real estate, or related field.
- Strong Customer Service, conflict resolution, and communication skills.
- Proficiency in Microsoft Office including Microsoft Teams
- Organized, Detail-oriented, and able to manage multiple tasks simultaneously
- Knowledge of housing regulations and fair housing laws preferred.
- Valid driver’s license and reliable transportation required.
- Must be able to walk community and move (lift and/or twist) a minimum of 20 lbs.
Salary : $18 - $22