Payroll Specialist

About the Role

We are seeking a detail-oriented and customer-focused Payroll Specialist to join our team. This role is responsible for processing payroll for temporary employees, maintaining payroll records, ensuring compliance with garnishment and support orders, and providing exceptional support to our branch teams.

The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and can effectively manage multiple priorities while maintaining accuracy.

Key Responsibilities:

Payroll Processing

• Receive payroll information through timesheets, timeclocks, electronic systems, and other customer-approved documentation.
• Accurately enter payroll data, deductions, reimbursements, and adjustments.
• Verify the accuracy of submitted time and payroll information.
• Process direct deposit enrollments and updates.

Compliance & Payroll Administration

• Review, process, and enter child support and medical support orders.
• Review, process, and administer wage garnishments and tax levies.
• Maintain payroll records to ensure completeness and accuracy.
• Verify and validate payroll-related information and documentation.

Customer Support & Problem Resolution

• Provide payroll support and customer service to branch offices regarding payroll-related questions and concerns.
• Research and resolve payroll discrepancies, system issues, and employee concerns.
• Answer incoming calls and provide payroll-related assistance.

Team Support

• Participate in training sessions for field staff.
• Assist with special payroll projects and administrative duties as assigned.
• Perform additional responsibilities necessary to support the successful operation of Surge Staffing.

Qualifications:

Required

• High School Diploma or GED.
• Strong computer skills and ability to navigate multiple systems and software applications.
• Basic math and data entry proficiency.
• Excellent attention to detail and organizational skills.
• Strong verbal and written communication abilities.

Preferred

• Previous payroll, administrative, customer service, or related business experience.
• Experience working in a high-volume, fast-paced environment.

Skills & Competencies

• Ability to manage multiple tasks and priorities simultaneously.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Professional, patient, and calm under pressure.
• Ability to quickly learn policies, procedures, and payroll processes.
• Commitment to accuracy, confidentiality, and customer service excellence.

Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. We are committed to providing equal access, opportunity, and reasonable accommodation for individuals with disabilities in all areas of employment.

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