Head of Operations

We’re looking for a Chief Operating Officer who doesn’t just manage operations—they own them. If you’re the kind of leader who sees a supply chain hiccup as a puzzle to solve before lunch, who can walk into a customer service breakdown and have a fix in place by the end of the day, and who knows the difference between a supplier that’s a partner and one that’s a liability, we want to talk to you.

This isn’t a role where you’ll be buried in theory. You’ll be in it: customer experience, logistics, vendor relationships, frozen and cold chain, sales growth, all of it, reporting directly to the CEO with real influence over how this company runs and grows.

What You’ll Own

• Customer Service: Build the processes and accountability that make “consider it done” actually true.
• Logistics & Cold Chain: Anticipate issues before they become problems, keeping frozen and perishable products moving without missing a beat.
• Supplier Relationships: Hold partners to the standard your brand deserves.
• Sales Leadership: Manage, motivate, and educate a food sales team to drive growth across distributors, brokers, and channels.

What You’ll Bring

• 5 recent years in a C-Suite position managing customer experience, sales, supplier management, and logistics.
• Must have frozen food experience.
• Must live in Florida or be willing to relocate.
• A track record of fixing what’s inaccurate and streamlining what’s inefficient, then scaling what works.
• Sharp time-management skills, with the ability to juggle competing priorities without dropping the ball.
• Strong communication skills that build trust with customers, vendors, brokers, and your own team, quickly.
• A structured, methodical, and highly organized approach—practically OCD when it comes to getting the details right.

Think You’re the One? Don’t Wait. Submit your resume today.

Let’s build something great together.