Technical Services Coordinator

Support Technician (1708617)    $45K-55k Annually

Medford, OR 

Full Time; Temp-To-Hire 

Culture:

» The Support Technician is responsible for implementing and maintaining hardware and software on the network and at the PC stations. They are accountable for maintaining the security systems, telephone systems and peripherals, keeping all systems up and running. Works well with different levels of management and plant supervisors as well as employees. Perform all duties in accordance with our mission to provide the finest quality and most unique innovative products, while ensuring high overall consumer satisfaction. Employees are expected to demonstrate consistent attendance, a high level of safety, quality consciousness, an attitude of continuous improvement, attention to the cleanliness of the shop and buildings and the ability to work as a team in your department and companywide. 

» Competitive base pay

» Generous time off – starting at 3 weeks of annualized PTO (first year is prorated based on start date), 9 company holidays plus 2 floating holidays 

» 401(k) Savings and Investment Plan – Company makes automatic 2% contribution of eligible pay plus matching contributions of 50% up to the first 6% of eligible pay you contribute.

» Company paid Life & Disability Insurance including Short term, Long Term, and Life

» Great Tuition Reimbursement program to support undergraduate or graduate programs available to all employees

Daily Workflow:

» Advise management on procuring hardware and software

» Maintain all facets of the company network including PC stations and peripherals

» Maintain and program telephone system

» Order products as advised

» Operate and maintain digital printing press

» Troubleshoot computer and/or electrical problems

» Provide network hardware support

» Maintain security systems

» Maintain microwave/wireless infrastructure

» Maintain fire suppression system

» Some lifting required

» Set up new employee computer system

» Educate new employees regarding security systems

» Consistently work on process improvement

» Active member of the safety committee

» Conduct safety tours and orientation with all new employees

» Maintain safe and clean working environment by complying with procedures, rules, and regulations

» Contribute to team effort by accomplishing related results

» Other duties as assigned

We’re Seeking:

» High School Diploma or GED

» Two to Three years related experience required

» Communicate effectively both verbally and in writing, with personnel from all departments. 

» Computer literacy and excellent organizational skills

» Must pass a drug test (THC ok)

» Must pass Background Check.

Schedule:

» Monday – Friday 8 am - 4:30 pm 

Equal Opportunity Employer: Employees and applicants are provided a full and fair opportunity for employment, career advancement, and access to programs without regard to race, color, religion, national origin, disability (physical or mental), sex, age, sexual orientation, genetic information, or parental status, and will not be discriminated against for any other legally protected group or status