What are the responsibilities and job description for the Account Coordinator position at Confetti Social?
If you love building relationships and bringing strategy to life, you’re our kind of person. 👀
We’re looking for an Account Coordinator, someone who naturally builds trust, asks great questions, and enjoys being the connective tissue between clients and creative teams. You’ll help ensure our clients feel supported, heard, and genuinely excited to work with us, while keeping projects moving smoothly behind the scenes.
What You’ll Own:
Client Relationships
Build and maintain strong client relationships by deeply understanding their goals, voice, and expectations. You’ll be the primary connector—handling communication, feedback, and ensuring clients feel informed, supported, and confident.
Marketing Strategy & Project Coordination
Work closely with our creative team to help shape marketing and content strategy grounded in client goals, audience behavior, and performance insights. You’ll translate strategy into clear plans and coordinate timelines, deliverables, and approvals to ensure campaigns move smoothly from idea to execution.
Execution & Follow-Through
Own the day-to-day execution of campaigns—tracking tasks, managing approvals, and making sure nothing falls through the cracks. You’ll help maintain (and improve) systems and processes that keep work organized, repeatable, and efficient. We move fast, but we don’t move messy.
Campaign Performance & Insights
Track results, compile insights, and contribute to clear, thoughtful performance updates and recommendations that help clients understand what’s working and why.
Problem-Solving & Adaptability
Anticipate challenges and respond with creative, practical systems that bring clarity, organization, and momentum to project execution.
Communication
Support client-facing communication and light copywriting that reflects strong brand voice and strategic thinking.
What Success Looks Like
- Clients feel confident, supported, and excited to work with us
- Clients choose to renew and stay with Confetti because they trust the relationship and the work
- Projects stay organized, on track, and aligned with strategy
- Internal teams feel clear, respected, and set up to do great work
- You’re known as someone who “just gets it” and makes things easier for everyone involved
Requirements
- 2 years of social media marketing experience (brand or agency)
- Strong written and verbal communication skills
- Ability to juggle multiple projects without losing attention to detail
- Full-time availability (40 hours/week)
- Hybrid role: in-person 5–6 days/month for client content shoots, based in or near Atlanta
- Start date: We're hiring ASAP, applications reviewed on a rolling basis.
Why Confetti Social
We’re a fast-growing, relationship-driven agency working with brands in tech, hospitality, retail, wellness, and beyond. We care deeply about quality, clarity, and how people feel working with us—clients and teammates alike.
- If you’re strategic, confident, curious, and love building real relationships while doing meaningful work, we’re excited for you to join the party 🎉