CTHCA Medical Receptionist (J-44302)

CLOSING DATE:     July 29, 2029

POSITION:               Medical Receptionist (2 Positions)

SALARY:                  $20.55 to $25.03, per hour DOE

REPORTS TO:        Medical Office Manager

LOCATION:             Nespelem Health Clinic, Nespelem, WA 

Basic Functions:      This is a Non-Exempt position. The Medical Receptionist for the Colville Tribal Healthcare Authority is the first point of contact for patients at their assigned location. The incumbent will be responsible for ensuring a smooth, positive and patient focused environment. The Medical Receptionist will perform their job duties in a professional manner while assuring that all the needs of the patients are met with a pleasant demeanor.

MINIMUM QUALIFICATIONS:

Education and Training: 

• Requires a High School Diploma, GED, or equivalent.
• Certificate preferred in office administration, medical administration or related field
• Requires 2 (two) years of work experience in an office environment.
• Requires HIPAA and Privacy training within 90 days of employment
• Requires blood borne pathogen training annually
• Requires CPR/First Aid within initial 90 (ninety) days of hire
• Requires a valid Washington State Driver’s License is required and be insurable

Knowledge, Skills, and Abilities:

• Requires ability to understand, speak, communicate and read the English language
• Requires ability to utilize RPMS and EHR proficiently
• Requires ability to utilize a multi-line telephone with good telephone etiquette
• Must be proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
• Ability to handle sensitive information with discretion and maintain confidentiality
• Requires well-developed human relation skills to convey technical concepts to others and to give instructions
• Ability to communicate technical information and to interact with a wide variety of groups and individuals inside and outside the organization
• Ability to plan, organize, and prioritize work processes in a high-volume environment in order to meet schedules and timelines
• Ability to analyze data from multiple information ports by comparing and contrasting data to draw a conclusion or to identify trends
• Ability to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body language
• Ability to take initiative and be proactive in the duties of the position in order to meet mandated deadlines and to comply with goals and objectives

Physical Requirements:

• Requires the ability to sit for long periods of time
• Requires manual and finger dexterity to complete duties
• Requires ability to frequently bend, stoop, and reach
• Requires ability to push and pull frequently
• Requires sufficient visual acuity to write, recognize printed materials, computer screen, and notice non-verbal behavior
• Speech and hearing ability to project voice to small and large audiences, carry on telephone conversations, hear and grasp verbal communications and equipment prompts
• Requires the ability to drive in adverse weather conditions

Note: Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.

TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.

If required of this position, you must possess and maintain a valid Washington State driver’s license and be eligible for the Tribes’ Vehicle Insurance.  In addition, this position may be subject to pre-employment background clearances.  If applicable, these clearances must be maintained throughout employment.

INFORMATION: Jaleen Flowers, HR Generalist, Colville Tribes Healthcare Authority, Human Resources Office, P.O. Box 150, Nespelem, WA 99155, (509) 634-2436. jaleen.flowers.ohc@colvilletribes.com

Salary : $21 - $25