What are the responsibilities and job description for the Director Primary Care CHMG position at ConeHealth?
The Cone Health Medical Group Director is accountable for ongoing operational results of a group of assigned practices or a care division. The Director is also accountable for ongoing projects with new and existing practices, both in terms of communication and implementation.
Essential Job Function:
- Employee Engagement/Talent Development: Engagement and Development of CHMG Practice leaders and providers.
- Includes recruitment, mentoring, and the development of relationships that strengthen CHMG's mission and values.
- Uses established tactics such as evaluations, staff meetings, provider meetings and rounding to assure goals are achieved.
- Accountable Leader: Meets all system requirements of Director Leadership Competencies.
- This may include system-wide meetings, webinars, and other forms of communication such as email, etc. Employs multiple communication modes to keep CHMG practices informed of system developments/initiatives Financial/Resource Manager: Understands and uses tools available (financial reports, OA reports, Vital Stats, etc.) tenable practices to create value for our patients.
- Oversee and manage budget and budget process.
- Communicates financial information in an informative and understandable way.
- Takes actions necessary when financial performance varies from plan.
- Understands provider compensation plans and appropriately applies incentives.
- Able to assist financial analysts in development of proformas for growth possibilities, Quality and Safety Leader: Uses established tactics to achieve CHMG and CH Quality Goals.
- This includes, assuring operational compliance with clinical competencies, regulatory requirements, risk management initiatives and ACO and other metrics Service Leader: Sees the patient as the center and reason for all our work.
- Employs tactics to achieve the highest level of customer satisfaction possible, as well as expecting that of the team.
- This would include engagement of all staff and providers in addressing patient customer needs, using satisfaction metrics and patient feedback.
- Visionary, Innovative, Strategic Leader: Employs breakthrough and innovating thinking to further practice, CHMG and Cone Health goals.
- Achieves this by constant personal development, and a willingness to think globally--beyond immediate area of accountability.
- Uses opportunities such as: MGMA, iCare leadership training/meetings, as well as other committees as occasions for learning and growth.
- Uses development tools and tactics to further practice and CHMG growth as necessary.
- Balances demands of work and life that best results are achieved; includes willingness to declare breakdowns and seek possibilities to learn and improve processes.
Education:
- Required: Bachelor's in Business, Healthcare Administration or related field, required.
- Preferred: Graduate Degree in Business, Finance or Health Care Administration or related field (in progress or completed).
Experience:
- Required: Minimum of 5 years in physician practice management and/or management in Healthcare - Healthcare Administration.
- Preferred: 10 years practice management experience.
Licensure/Certification/Listing:
- Required: MGMA CMPE or attained within 36 months of hire.