Salesperson

Company Description Cone Jewelers is a retail jewelry company originally based in Carlsbad, New Mexico, serving customers with fine jewelry and personalized service. The company focuses on providing quality pieces, including engagement rings, luxury timepieces, and custom designs. Team members work in a customer-facing environment where relationship building and trust are central to success. Cone Jewelers values professionalism, integrity, and attention to detail in every customer interaction. The Carlsbad, NM location offers opportunities for individuals who enjoy retail sales and helping customers celebrate meaningful moments.

Role Description This is a full-time, on-site Salesperson role based at Cone Jewelers in Carlsbad, NM. The Salesperson will greet customers, understand their needs, and provide knowledgeable recommendations on jewelry products and services. Daily responsibilities include presenting merchandise, explaining product features and quality, assisting with repairs and customization, and processing sales transactions accurately. The role also involves maintaining merchandise displays, keeping the sales floor organized, and supporting inventory checks. The Salesperson will build long-term customer relationships, follow up on special orders, and contribute to store sales goals while upholding company standards of service and professionalism.

Qualifications

• Candidates should possess strong customer service and interpersonal skills, with the ability to build rapport and communicate clearly with diverse customers.
• Candidates should possess sales and retail skills, including consultative selling, upselling, cross-selling, and experience working toward individual or team sales targets.
• Candidates should possess basic math and point-of-sale skills, with accuracy in handling cash, card transactions, receipts, and simple record-keeping.
• Candidates should possess attention to detail and organizational skills, including maintaining clean displays, checking product condition, and following store procedures.
• Candidates should possess problem-solving and conflict resolution skills, with the ability to respond to customer concerns professionally and find effective solutions.
• Previous experience in jewelry sales, luxury retail, or a related customer-facing role is beneficial.
• High school diploma or equivalent is preferred; additional training in retail, sales, or business is an advantage.
• Ability to stand for extended periods, work a flexible schedule (including evenings and weekends), and collaborate with a store team is required.