Credit & Collections Manager

Company Description Condumex, Inc., is part of Grupo Carso, is one of Mexico’s leading industrial conglomerates with a strong national and international presence. Since 1954, the company has been a primary manufacturer of electrical conductors and related products. Grupo Condumex now operates in more than 40 countries.

Role Description The Credit & Collections Manager is a full-time, on-site role based in Grand Prairie, TX. This role is responsible for overseeing the credit approval process, setting and monitoring customer credit limits, and ensuring compliance with company credit policies. The manager leads day-to-day collections activities, including monitoring aging reports, prioritizing accounts, coordinating follow-up with customers, and resolving payment issues or disputes. They work closely with Sales, Finance, and Operations to mitigate credit risk, improve cash flow, and support profitable growth. Additional responsibilities include preparing credit and collections reports, analyzing trends, recommending process improvements, and coaching team members on best practices.

The following duties are representative of those an employee in this position performs. Other duties may be assigned as business needs evolve.

1. Investigate and verify the financial status and creditworthiness of prospective customer accounts; initiate credits and/or adjustments within company policy.
2. Evaluate credit applications and provide analysis, conclusions, and recommendations to determine appropriate credit line amounts while minimizing uninsured credit exposure.
3. Recommend rejection or approval of credit applications and coordinate with Solunion to ensure insurance coverage for customer accounts exceeding $200,000.
4. Coordinate with customers to obtain supporting financial information for credit increases and/or adjustments.
5. Maintain and update credit and collection accounts for Condumex Inc. in accordance with company policy and procedures.
6. Monitor receivables and collections activity; provide timely status updates to appropriate management.
7. Supervise daily cash postings, wire transfers, deposits, and returned checks for company accounts.
8. Review delinquent account status and initiate collection action by contacting each account in accordance with due date and company policy.
9. Negotiate payment arrangements with delinquent customers as needed.
10. Audit delinquent accounts deemed uncollectible; review findings with senior management to confirm maximum collection efforts before assigning bad-debt status.
11. Recommend referral of delinquent accounts to outside collection agencies or legal counsel; coordinate as directed by management.
12. Maintain positive working relationships with collection agencies, internal departments, and external customers.
13. Reconcile transactions and balances to maintain accurate accounts; reconcile all GL accounts for the Condumex Inc. Sales Division.
14. Prepare financial statements and analyze accounts for discrepancies; work closely with the Assistant Controller.
15. Perform Month-End Close procedures across Symix, Oracle, and SAP systems.
16. Create, verify, and upload journal entries in Oracle and Symix; oversee journal entries in SAP.
17. Maintain and reconcile accounts for all third-party affiliates in accordance with Condumex policy and procedures.
18. Maintain Symix and SAP database integrity, ensuring accurate and current information.
19. Generate daily, weekly, and monthly reports for management review.
20. Perform other duties as assigned.

QUALIFICATIONS / EDUCATION AND EXPERIENCE

Education

Bachelor's degree in Finance, Accounting, Business Administration, or a related field required. Equivalent combination of education and experience may be considered.

Experience

Minimum 3–5 years of progressive experience in credit analysis, collections, or accounts receivable management, preferably in a manufacturing, distribution, or B2B environment.

Required Knowledge, Skills & Abilities

• Proficiency in ERP systems (SAP, Oracle, and/or Symix preferred)
• Strong knowledge of credit analysis, accounts receivable, and collections best practices
• Familiarity with credit insurance processes and working with providers such as Solunion
• Working knowledge of the Fair Debt Collection Practices Act (FDCPA) and applicable credit laws
• Experience with GL reconciliation and month-end close procedures
• Proficiency in Microsoft Office Suite, particularly Excel (advanced level)
• Strong analytical, organizational, and problem-solving skills
• Effective written and verbal communication skills; ability to interact professionally with customers, collection agencies, and senior management
• High degree of accuracy and attention to detail
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment

What We Offer

Competitive salary of $90,000/year, plus a comprehensive benefits package including medical, dental, vision, 401(k), and paid time off.

Condumex Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

This posting is intended to provide an overview of the position and does not represent a complete job description. Duties, responsibilities, and qualifications may be added, removed, or modified at the discretion of management. A full job description will be provided to candidates during the hiring process.