What are the responsibilities and job description for the Entry Level IT Technician position at Conduit Technical Services?
Job Description:
Are you passionate about technology and eager to kick-start your career in the dynamic field of IT services? We are seeking a motivated and entry-level IT Services Technician to join our team. This is an excellent opportunity for individuals with a strong interest in IT, even if you have little to no professional experience.
Key Responsibilities:
- Technical Support:
- Provide first-level technical support to end-users via phone, email, or in-person.
- Troubleshoot hardware and software issues and escalate as needed.
- Assist users with basic IT inquiries and guide them through problem resolution.
- Installation and Configuration:
- Assist in the installation and configuration of computer systems, software, and peripherals.
- Set up and deploy workstations, ensuring hardware and software compatibility.
- Documentation:
- Maintain accurate records of IT support issues and resolutions.
- Create and update documentation for common technical procedures.
- Collaboration:
- Collaborate with other IT team members to resolve complex issues and provide efficient solutions.
- Communicate effectively with end-users to gather necessary information for issue resolution.
- Learning and Development:
- Stay abreast of emerging technologies and industry trends.
- Participate in training sessions to enhance technical skills and knowledge.
Qualifications:
- High school diploma or equivalent; additional technical certifications or coursework is a plus.
- Strong passion for technology and a willingness to learn.
- Excellent communication and interpersonal skills.
- Basic understanding of computer hardware, software, and operating systems.
- Ability to work collaboratively in a team environment.
- Eagerness to take on new challenges and grow within the IT field.
Perks and Benefits:
- Comprehensive training provided.
- Opportunities for career advancement.
- Exposure to a variety of IT projects and technologies.
If you are a tech enthusiast looking to launch your career in IT, we invite you to apply and join our dynamic team.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Work Location: In person
Salary : $14 - $17