Transaction Processor Associate II- Hybrid

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Transaction Processor Associate II- Hybrid

(Onsite) – East Hartford, CT

$20.69

Full Time Employment, Weekend’s Off & Great Benefits

As a Transaction Processor Associate II- Hybrid, you will be working on various projects. These projects involve researching, analyzing, and updating consumer information utilizing different systems. This position will provide open enrollment transaction support. Supporting our Customer Service team when needed, as a first point of contact assisting in providing program, account information and/or password reset assistance.

What you will be doing: 

• Consistently display a professional attitude towards Conduent employees, Consumers, Access Health, DSS and activities.
• Process case maintenance transactions and perform all tasks accurately within the procedural guidelines without errors.
• Evaluate and determine eligibility of medical expenses for medical programs.
• Screen Consumers by data entering information into Eligibility Determination System. 
• Meet or exceed the Daily Productivity standards for each task performed.
• Support the customer service team when needed with incoming calls. Acting as initial point of contact for inquiries from potential and existing beneficiaries related to Client programs.
• Ensure timely completion of tasks, to meet contract guidelines. 
  
  

What you get:

• Full Time Employment
• $20.69/hr which may be below your state's minimum wage. Please take this into consideration when applying
• Paid Training
• Work Schedule: Monday- Friday (8:30am-5:00pm)
• Weekend’s OFF
• Career Growth Opportunities
• Great Work Environment
• Full Benefits Options
  
  

People who succeed in this role have: 

• Strong commitment and work ethic.
• Outstanding Attendance
• Effective and accurate written and verbal communication skills.
• Effective problem-solving skills.
• Data entry experience.
• Ability to achieve results through knowledge, commitment, and attention to detail and to meet established deadlines.
• Ability to work at a sustained pace to meet production rates while producing high quality work.
• Must be detail oriented.
  
  

Requirements

• Must be at least 18 years of age or older.
• Must be able to successfully pass a criminal background check and drug test. 
  
  

Preferred:

• College Degree and Eligibility Determination/Transaction Processing experience
  
  

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $20.69 per hour

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.