Data Center Technician

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Data Center Technician

Location: Somerset, NJ
Work Schedule: 3 days per week, 7:00 AM – 7:00 PM
(Schedule may be Monday–Wednesday or Wednesday–Friday with some variance)

Overview

We are seeking a skilled and dependable Data Center Technician (IT Operations Analyst) to join our Data Center Operations team. This role is critical to maintaining the reliability, availability, and performance of our data center environment. The ideal candidate will have hands-on experience with physical IT infrastructure, copper and fiber cabling, and enterprise data center operations in a 24/7 high‑availability environment.

Key Responsibilities

• Rigorously follow Standard Operating Procedures (SOPs) and adhere to ASHRAE and TIA data center standards and best practices
• Maintain accurate, point‑in‑time tracking of all data center assets
• Partner with Facilities teams to coordinate preventive maintenance on data center support systems
• Monitor and maintain data center environmental systems (power, cooling, rack management, and connectivity) to ensure uptime
• Support provisioning, migration, and decommissioning of servers, storage, and networking equipment
• Collaborate with network and systems teams to resolve incidents and meet SLA performance targets
• Document all work activities and maintain accurate asset, inventory, and labeling records
• Participate in scheduled maintenance windows and on‑call support rotations every 4 weeks or as required
• Ensure compliance with corporate policies and regulatory standards including IP, SOX, ISO, PCI, SOC, and NIST

Day‑to‑Day Responsibilities

• Respond to incident tickets and change requests within SLA requirements
• Install servers, networking equipment, and storage devices; build out racks and cabinets
• Coordinate installation and energization of rack PDUs
• Replace and troubleshoot hardware components (memory, HDD/SSD, power supplies, etc.)
• Diagnose physical network layer issues
• Perform copper and fiber cabling, termination, testing, and documentation

Mandatory Qualifications

• Proficiency in Microsoft Office applications
• Strong IT troubleshooting skills
• Familiarity with virtual, blade, and physical servers (VMware, Cisco UCS, HP 3PAR)
• Knowledge of networking fundamentals (Cisco preferred)
• Enterprise data center experience
• Proficiency in copper (Cat6, Cat6A) and fiber (single‑mode, multi‑mode) termination and testing
• Knowledge of data center cabling standards (TIA/EIA) and safety best practices
• Ability to lift and move equipment weighing 50–70 lbs regularly
• Comfortable working at heights, including climbing ladders and managing overhead cabling
• Availability for on‑call support approximately every 4 weeks
• Strong written and verbal communication skills

Additional Requirements

• Must be authorized to work in the U.S. without employer sponsorship
• Must successfully complete all required pre‑employment screenings

We offer perks and rewards designed to support you:

• Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
• Retirement Savings: Robust programs to help you secure your financial future.
• Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: Paths for advancement within a global organization.
• Paid Training: Learn while you earn with award-winning learning platforms.
• Paid Time Off: Competitive PTO packages to help you recharge.
• Great Work Environment: Join an award-winning culture that values diversity and inclusion.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $66K - 86K annually.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.