Restaurant Market Manager - Michigan Market

Condado: Market Manager - Michigan Market (Detroit, Grand Rapids, Ann Arbor, Kalamazoo) 

Condado Tacos is looking for Markert Manager who is expressive, knowledgeable, and hospitality driven. Our leaders hold themselves to a higher level of engagement, with their teams, operations, and our guests. Our commitment to Maniacal Hospitality requires us to look through the lens that “everything matters”! If we approach every interaction as the “friendly host” we will always win!

Our management team leads through our values of Inclusion, Humility, Fun, Committed, Accountable and lives by our purpose statement that “We create a sense of belonging and joy”.

 You will be successful at Condado if you are Committed and Accountable to:

• Always putting the guest experience first! We are the friendly host, it all starts with a smile, & warm welcome. We always exhibit a positive mood and attitude.
• Leading your restaurant as if it was your own. Knowing how to read and impact restaurant financials
• Continuously promoting positive Condado company culture with our teammates and guests.
• Passion for the industry, including the highest standards for service and guest interaction.
• Focusing on professional and personal development with hourly employees and management teams daily.
• Ensuring that every item that is delivered to the guest meets the highest standards of quality and presentation set by Condado. We take pride and care in all food presented to our guests.
• Constant awareness of the feel and vibe in the restaurant and setting the standard.
• Not only finding the best talent, but training and supporting the team daily.
• Serving the local community as if they were friends and family; whether inside or outside the four walls.
• Continuously finding new ways to boost sales and build relationships with our Catering and Marketing departments.
• Dedication to health and safety standards outlined by Condado and the Department of Health.

Key Responsibilities:

Business Performance- Utilize experience in operations management and strategic planning to drive exceptional business performance across market. Achieve established company goals relevant to financial performance and guest satisfaction while maintaining operational standards. Implement effective management practices that optimize resources and promote a positive work environment able to achieve growth and profitability. Identify areas of opportunity and implement corrective action plans with urgency. 

 People- Utilize expertise in talent development and training to foster a culture of continuous learning and growth. Committed to creating and implementing effective training programs, identifying high-potential individuals, and enhancing team performance. Build highly skilled, motivated teams that drive organizational success and personal achievements. 

Communication- To drive brand success by championing initiatives and priorities through effective and strategic communication. Align team efforts with brand goals via clear and consistent messaging.  Enhance awareness, strengthen engagement, and support organizational growth through proactive and impactful communication. 

Guest Experience- To develop a culture of hospitality and inclusion dedicated to providing superior guest experience by delivering exceptional quality food and service. Focused on championing our Maniacal Hospitality approach to service. Committed to leading by example and implementing best practices that enhance guest satisfaction and brand loyalty. 

Facilities- To maintain the highest standards of cleanliness and safety within our restaurants. Committed to implementing rigorous cleaning & sanitation practices, ensuring ongoing maintenance, and fostering a culture of hygiene and safety.   

Food Safety- To ensure a focus on eliminating risk and delivering the highest standards of food safety and quality. Committed to implementing rigorous safety standards, conducting thorough quality assessments, and fostering a culture of excellence in food handling and preparation. 

What We Are Looking For: 

• Must be to travel up to 75% of the time
• Must be able to learn and train on processes
• Excellent organizational skills and attention to detail.
• Ability to maintain confidential and meticulous records.
• High school diploma required; College degree preferred

Physical Requirements:

While performing the duties of this position, the team member is required to stand or walk for hours at a time up to 4-8 hours.

● Team members will continuously be performing hand and wrist work including grasping and bending and twisting but rarely fine hand manipulation.

● Team members will seldom kneel, squat or climb stairs.

● Team members will continuously lift or carry 0-35 pounds, occasionally lift or carry 36-50 pounds and rarely lift or carry over 50 pounds

Why Should You Join Our Team? 

• Opportunities to grow with a brand that focuses on collaboration and development 
• Starting with three (3) weeks of PTO, prorated year one 
• 401k With Company Match
• Restaurants are closed on Easter, Thanksgiving, & Christmas 
• Competitive Medical/Dental/Vision Insurance options 
• Work with passionate leaders who are invested in your success 
• Cell Phone Allowance 
•  Free Tacos!