Director of Operations

About the Job

This position serves as the top leader of this regional business unit. Responsibilities of this leader include establishing business unit specific performance budgets and goals. Tracking the business unit’s performance against these budgets and goals. Compiling and formatting performance reports and projections to be reviewed with upper management on a periodic basis. Responsible for the operations, profitability, and success of this business unit as a whole. Developing clients and procurement of work. Balancing work demands with resource utilization. Responsible for oversight of recruitment and retention of field employees, and development of non-union field resources with the overall goal of evolving into local workforces, thus reducing travel/per diems. Responsible for assuring the proper amount of work is secured considering available resources. Responsible for keeping in house resources available when additional work presents itself. Heavily involved with tracking and maintenance of our equipment and maintenance of equipment. Active participation in reviewing the estimate and establishing the budget for all projects in this business unit. Overall project oversite of all projects within the business unit. This role will also serve as the Project Executive/Director for all jobs in the business unit, which includes successful communication with Clayco/GC and promoting a team mentality. This role will include mentoring and managing Project Managers, Engineers, Project Directors, Estimator, and Operations personnel. This leader will be an integral part of the growth and expansion of CS over the next 5-10 years.

WHAT WE CAN OFFER YOU

At Concrete Strategies, we are committed to taking care of our greatest asset - our team. Concrete Strategies’ best-in-class benefits, superior compensation and career growth are what set us apart from the competition and continue to attract top industry talent.

Compensation and Benefits Competitive Annual Salary based on qualifications, skills, training, experience, and location.

Discretionary Annual Bonus: Subject to company performance and individual contribution.

Comprehensive Benefits Package Including:

• Medical
• Dental and Vision plan
• 401k
• Generous PTO and paid company holidays
• Employee assistance program
• Flexible spending accounts
• Life insurance
• Disability coverage
• Learning & development programs and more!

Specific Responsibilities:

• Participate in Safety Committee and lead by example regarding CS safety culture along with support for the CSI Safety Director.
• Participation and Business Unit representative in the annual Budget meetings.
• Develop and maintain Business Unit Budgets and Goals.
• Business Development with Clients (Clayco and beyond) and seek job opportunities within the business Unit.
• Provide business unit wide project schedules to help estimate overall company resource needs.
• Manage the office and management staff in project setup and project execution.
• Ultimately responsible for the safe and quality execution and delivery of the projects.
• Monitor project costs and Job Cost Report for all projects within that unit, making adjustments in the operations as needed to meet or exceed budgets.
• Maintain a profitable business unit.
• Continue to develop and implement strategies to grow the Business Unit
• Overall responsibility of all active participants in the business unit, from Pre-con/Estimators and Project/Operations Managers to Field Superintendents and Foreman.
• Oversight regarding accounts receivable & open retentions on all projects within the business unit, and help colleting as needed.
• Conduct annual performance reviews for direct reports within the business unit.
• Actively participate in CSI Steering Committee meetings.
• Responsible for strong project planning and schedule development for each project within the unit.
• Develop Regional Sales Plans Aligned with Company Goals. Partner with sales and executive leadership to establish region-specific sales strategies and targets that align with both operational capabilities and corporate growth goals.
• Track and Report Regional Sales Pipeline. Maintain and update CRM systems with active pursuits, client touchpoints, and bid tracking, and present progress regularly through weekly regional meetings, email, etc.
• Mentor and Support Sales Training for Team Members. Guide and coach junior staff and field leaders on client-facing communication, proposal participation, B.E.S.T Sales Practices and how to identify upsell opportunities during project execution.
• Collaborate with Estimating on Bid Strategy & Scope Alignment. Review and provide feedback on bid strategies, client presentations, and estimating scopes to ensure alignment with client expectations and project profitability.
• Ensure Client Feedback is Captured & Acted Upon. Establish feedback loops with clients, post-project to assess satisfaction, identify areas for improvement, and pursue opportunities for future work or referrals.
• Promote National Growth Through Cross-Selling and Strategic Networking. Proactively identify and share key client contacts and networking opportunities within the region that may benefit other offices or business units. Leverage local relationships to unlock national project opportunities, foster cross-regional collaboration, and introduce complementary services that expand the company’s footprint across markets.

Education/Experience/Attributes/Requirements

• 15 Years of Experience in Concrete Industry.
• Bachelor’s degree in construction management or engineering required.
• Complete knowledge of construction principles/practices required.
• Excellent problem-solving skills, with an adaptable and flexible style in working with all types of individuals
• Proficient at leading a successful project team, including development of employee and maintaining relationships with external entities
• Creative and results-oriented, with a strong sense of urgency
• Highly entrepreneurial and self-motivated, with the ability to work equally well on own as well as in a team environment.
• 10 years management experience
• 5 years in Business Development
• Contract Administration

Leadership Competencies

• Adaptability
• Teamwork
• Creativity
• Results
• Leadership
• Stamina
• Courage
• Sense of Urgency
• Mentorship

MAKE YOUR MOVE

About Us

Concrete Strategies Inc. (CSI) is a full-service national concrete contractor with the in-house resources and expertise to safely self-perform a wide variety of commercial construction including all aspects of cast in place concrete, precast erections, and concrete restoration. CSI began as Clayco Tilt-Up in 1988. In 2005, our services expanded, and we re-branded the company to showcase the additional offerings. Our 30 years in the business have enabled us to learn and refine our craft to meet the current market needs.

Why Concrete Strategies?

We provide the integrated services our clients expect, achieving Construction Success through:

ECONOMICAL PRICING - SAFE JOBSITES - EFFICIENT, ON-TIME DELIVERY - HIGH-QUALITY, INNOVATIVE RESULTS

National Presence

SEATTLE – PHOENIX - KANSAS CITY - ST. LOUIS - PENNSYLVANIA - DES MOINES - GREENVILLE - NBU

• Engineering News Record Rankings#7 Top 20 Firms in Concrete
• #102 Top 600 Specialty Contractors
• #26 Midwest Specialty Contractors
• #3 Midwest Top Specialty Contractors by Sector – Missouri
• #2 Midwest Top Specialty Contractors by Sector – Concrete

LEGAL DISCLAIMER

The Company is an Equal Opportunity Employer. The Company hires individuals on the basis of their qualifications and ability to complete the essential requirements and responsibilities of the job to be filled. It is our policy to grant equal employment opportunities to qualified persons without regard to race, color, national origin, sex, sexual orientation, gender identity/gender expression, religion, pregnancy, parental status, marital status, age, veterans’ or military status, regardless of how discharged, or physical or mental handicap or disability, genetic information, or other classification protected by applicable federal, state or local laws. The Company will provide equal opportunities in employment and take affirmative action as necessary in all aspects of the employment relationship, including without limitation, recruiting, hiring, compensation, promotion, working conditions, benefits and all other privileges, terms and conditions of employment. All employment decisions are made based on availability, qualifications, ability, merit and/or other legitimate factors consistent with principles of equal employment.