What are the responsibilities and job description for the Office/Dispatch Assistant position at Concrete Pipe & Precast, LLC?
Since 2012, CP&P has manufactured concrete pipe and precast products that support critical infrastructure across the Mid-Atlantic and Southeast. We offer stable careers in a safety-first, team-oriented environment, with opportunities to learn, grow, and make a real impact in your community. Join us in building a better future!
CP&P is seeking a detail-oriented Office & Dispatch Assistant to support administrative, purchasing, and dispatch functions at our Salem, VA precast plant. This hands-on role works closely with the office administrator and purchasing agent, and involves regular communication with customers and drivers. Flexibility, accuracy, and strong communication skills are key, as responsibilities can vary from day to day.
What You'll Do:
- Communicate professionally by phone, email, and mail with internal teams and external customers
- Handle daily production filing and maintain organized records
- Assist with special projects and departmental initiatives as needed
- Serve as a backup dispatcher to coordinate deliveries, create shipping tickets, and direct drivers
- Cross-train and assist with accounts payable functions
- Participate in monthly and quarterly inventory counts and related processes
- Maintain regular communication with customers, haulers, and drivers
What You Bring:
- 2 years of experience in office administration; dispatching, shipping, or receiving experience is a plus
- Strong planning and organizational skills
- Excellent interpersonal and communication skills, both written and verbal
- Ability to multitask and perform well under deadlines and pressure
- Professional appearance and demeanor
- Proficiency with computers, including Microsoft Word and Excel
- Willingness to learn and be trained on preferred software programs
Why Join Us:
- Competitive pay and bonus program
- Full benefits package, including medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Team-oriented, safety-first culture
- Training and development opportunities
- Build your career in a stable, growing industry
What You Need:
Typical Schedule:
Physical Demands:
Work Environment:
- A high school diploma or GED
- U.S. citizenship or legal authorization to work in the United States for any employer
- A valid driver's license and reliable transportation
Typical Schedule:
- Monday to Friday, 40 hours per week, depending on workload
- Overtime and weekend work may be required during heavy work periods
Physical Demands:
- Standing, sitting, walking, climbing, reaching, bending/stooping
- Lifting (up to 30 lbs.)
- Pushing/pulling (up to 50 lbs.)
Work Environment:
- Work is performed in an office environment with conditioned air and fluorescent lighting
- Will regularly enter the production environment, with exposure to ambient weather and air conditions, loud noise, dangerous equipment, and variable lighting
- Personal Protective Equipment (PPE) required in all production areas
CP&P provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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