Microsoft Cloud & Systems Engineer

Concordia University is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church and in the world.

Position Description

Concordia University Wisconsin is seeking a skilled and proactive Microsoft Cloud & Systems Engineer to join our IT team. This role is responsible for designing, implementing, and maintaining secure, scalable infrastructure across both on-premises Windows environments and Microsoft cloud platforms (Azure, Microsoft 365). You will play a key role in modernizing our infrastructure, supporting audits, and ensuring operational excellence. It reports to the Assistant Vice President of Information Technology and is located in Mequon, Wisconsin.

Applications will be reviewed immediately and accepted until the successful candidates are selected.

Job Duties & Responsibilities

• Administer and maintain Windows Server environments (2016/2019/2022), Active Directory, DNS, DHCP, and Group Policy
• Manage and optimize Microsoft 365 services, including Exchange Online, SharePoint, Teams, and Intune
• Design, deploy, and monitor Azure infrastructure (VMs, networking, storage, identity)
• Implement and enforce security best practices: Conditional Access, MFA, Defender for Endpoint, and secure baselines
• Support identity and access management using Azure AD, hybrid join, and SSO integrations
• Automate routine tasks using PowerShell and contribute to infrastructure-as-code initiatives
• Monitor system performance, troubleshoot incidents, and maintain high availability across platforms
• Support and manage Microsoft SCCM and Microsoft Configuration Manager
• Provide Tier 3 support for escalated issues affecting faculty, staff, and student services
• Maintain clear documentation of configurations, procedures, and change management for institutional continuity
• Assist with the support and maintenance of computer desktops
• Research and develop new technologies
• Evaluate and deploy new software, hardware, and operating systems
• Stay current in the field by reading publications, attending training courses, and seminars
• Perform other related duties as assigned

Knowledge, Skills, & Abilities

• 5 years of experience in Windows Server administration and Microsoft cloud technologies
• Strong knowledge of Azure IaaS/PaaS, Microsoft 365, and Active Directory (on-prem and Azure AD)
• Experience with Intune, Autopilot, and Endpoint Manager
• Proficiency in PowerShell scripting and automation
• Familiarity with ITGC controls, audit preparation, and secure configuration standards (CIS, NIST)
• Excellent troubleshooting, documentation, and communication skills
• Strong communication, interpersonal, and organizational skills
• Able to work independently with minimal supervision and guidance
• Willing to work some evening and weekend hours as needed
• Supportive of the mission and values of Concordia University Wisconsin/Ann Arbor and the Lutheran Church Missouri Synod (LCMS)

Education & Experience

• A degree in Information Technology and/or related work experience is required. Academic computing experience preferred

Preferred:

• Microsoft certifications such as AZ-104, MS-102, SC-300, or MD-102
• Experience supporting academic technologies, hybrid identity, and compliance frameworks
• Exposure to VMware, networking, or disaster recovery planning in a higher ed

Physical Demands/Equipment (Click to View)

Compensation & Benefits

This is a full-time, exempt (salary) staff position. The starting wage may be determined upon education and/or experience. Concordia University benefit options include, but are not limited to the following:

• Health, Dental and Vision Insurance
• Personal Spending Account, Flexible Spending Account, and/or Health Savings Account
• Disability and Survivor Plan
• Retirement Pension Plan
• Retirement 403(b) Savings Plan
• Basic Life and Supplemental Life Insurance
• Accidental Death and Dismemberment Coverage
• Critical Illness and Accident Insurance
• Tuition waiver benefits (available for employees and their qualified dependents)
• Vacation, Sick, and Holiday paid time off

Compensation and Benefits (Click to View)

Application Instructions

To receive full consideration, all applicants are asked to complete and submit an online employment application through the Concordia University Employment page. To begin, please click the Apply Now section on the job page and then click the Apply For This Position button to begin the application process.

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion. In addition, preference in holding certain employment positions is given to ordained or rostered ministers of the LCMS. Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Rostered Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity program, including all equal employment opportunity activities, as required by federal, state and local agencies. If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is a HLC accredited, co-educational, liberal arts school offering more than 72 undergraduate majors, over 35 master's degree programs, and 5 doctoral programs. There are also a variety of accelerated evening and e-learning programs.