What are the responsibilities and job description for the Events Operations Manager position at Concordia University Texas?
POSITIONS PURPOSE
The Events Operations Manager supports the mission and vision of Concordia University Texas (CTX) by ensuring the overall success of all internal and external events, as well as managing the spaces and resources utilized for these events on campus. The Manager ensures operational continuity for Campus Operations by collaborating with internal and external stakeholders, vendors, and contractors, and coordinating all efforts to achieve successful events.
JOB DUTIES & ESSENTIAL POSITION FUNCTIONS
- Scheduling: Actively manages the external and internal event schedules, identifies any potential conflicts with space or resources, creates solutions, and communicates resolutions with stakeholders. Maintains and updates a current campus calendar that captures internal, external, academic, and athletic events.
- Internal Programming Coordination: Communicates with internal event owners to provide planning expertise, understand required resources, assess availability, provide budget estimates, and communicate these event needs to internal resources (DTK, Collegis, Sodexo, Facilities, Police, etc).
- External Programming: Coordinates all internal resources required for external event success.
- Day of Management: Ensures, through an on-campus presence, that all services are provided on the day of an event.
- Risk Management: Coordinates and maintains certificates of insurance for all external events, maintains all participant waiver of liability forms, and maintains any other risk management instruments required.
- Third Party Vendors: Maintains a list of vendors, fulfilling needs CTX cannot provide internally. Coordinates, as necessary, services from these vendors in coordination with internal resources to meet programming outcomes.
- Auxiliary Services Support: Supports Tornado Prints with operational support and acts as a backup to Tornado Prints Staff when staff are out.
- All other duties as assigned
REQUIRED KNOWLEDGE, ABILITIES & PRINCIPLES
- High School diploma or equivalent
- This is a fully 100% on-campus position.
- Periodically work outside normal business hours, including nights and weekends.
- Proficiency in MS Office
- Excellent customer service skills, ability to handle issues, analyze, and problem-solve in a timely manner
- Strong organizational and time management skills, ability to set and communicate priorities, manage workflow, and meet deadlines
- Highly effective communication skills, both verbal and written. Must be able to communicate accurate and timely information and ideas for others to understand within a fast-paced, high-volume environment.
- Ability to manage multiple projects independently
- Ability to articulate and model the Concordia University Texas’ mission, vision, and values
- Commitment to encouraging and supporting diversity, inclusion, and equity as a key component of becoming the premier university where the adventure of faith, learning, and life-changing experiences leads to meaningful work
PREFERRED KNOWLEDGE & ABILITIES
- Bachelor’s degree preferred
- 3 – 5 years’ experience as an events planner or organizer preferred
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
- Must be able to stay stationary at a computer 5-7 hours per day
- Frequently move 30 pounds of event supplies across campus using wagons, dollies, or other mobile equipment
- Ability to traverse campus for prolonged times during key campus or external events
- Frequently traverse uneven areas or paths on campus
- Frequently move 20-pound boxes of supplies within a building for various needs
- Infrequent use of 8-12 foot ladders for event decorations
- Infrequent ability to move 40 pounds of paper in the print shop
COMMITMENT TO THE CONCORDIA MISSION
Concordia University Texas is an Equal Employment Opportunity employer. Concordia University Texas empowers students of all backgrounds to lead lives of critical thought, compassionate action and courageous leadership. As a liberal arts university, Concordia develops the mind, heart, soul, and body, preparing leaders for lives of service. As a private, faith-based university, employees must be supportive of our mission. We actively seek candidates who have professional skills, experience, and willingness to strengthen campus diversity, equity, and inclusion in support of our mission as an institution and our strategic plan. To the extent allowed by law, we reserve the right to give preference in employment based upon religion. Concordia does not discriminate on the basis of gender, race, color, age, national origin, disability, genetic information, military or veteran status, and any other basis protected by law.
The preceding job description outlines the general nature and key duties of this role. It may not list every duty, responsibility, or qualification needed. Please ensure you meet all necessary qualifications and are capable of performing all job functions, with or without reasonable accommodation.