What are the responsibilities and job description for the Air Export Coordinator position at Concordia International Forwarding Ltd?
Company Description
Concordia International Forwarding Ltd has been a trusted freight and logistics partner since 1978, specializing in air freight consolidation from the USA to the UK. As one of the largest privately owned operators in the sector, Concordia delivers reliable, cost-effective, and flexible logistics solutions, tailored to meet diverse business needs. With core UK import hubs in Bristol, Birmingham, Manchester, and London, and a Special Projects Division based in Cwmbran, the company provides seamless air freight logistics, and specialized exports for industries like aerospace, automotive, and engineering. Combining global reach with localized expertise, Concordia ensures a dependable service for both importing and exporting goods under critical timelines.
Role Description
This is a full-time on-site role located in Cleveland, OH, for an Air Export Coordinator. The Air Export Coordinator will be responsible for preparing export documentation, coordinating logistics for air shipments, and ensuring compliance with all federal, state and local regulations. The role involves constant communication with clients, carriers, and other stakeholders, along with providing excellent customer service. The coordinator will handle inquiries, track shipments, and resolve issues in collaboration with cross-functional teams.
Qualifications
- Strong skills in preparing and reviewing Export Documentation
- Exceptional Communication abilities to collaborate effectively with internal teams and external stakeholders
- Experience in Customer Service and the ability to utilize customer-centric approaches to address client needs
- Knowledge of Air Export logistics, with prior experience in these areas being a plus but not required
- Detail-oriented with excellent organizational and problem-solving skills
- Ability to work in a dynamic on-site environment located in Middleburg Heights, OH
- Prior experience in the logistics or freight forwarding industry is preferred
- Ideal candidate will also be able to use a tow motor when needed, training/certification provided by Concordia.
- Because we are a CCSF, additional background checks are required