What are the responsibilities and job description for the Enrollment and Intake Therapist - Greenville/Spartanburg SC position at Concordance?
Department: Enrollment and Intake
Location: Greenville-Spartanburg, South Carolina
About Concordance
Concordance’s reentry program is designed to dramatically reduce recidivism by helping individuals with justice involvement lead meaningful, abundant, and joyful lives. Our holistic, evidence-based model offers a wide range of services - therapy, case management, yoga, behavioral health and substance use recovery groups, spiritual care, life skills, medical care, education, and job readiness. Each participant is formally supported by our Care Team for a full year, ensuring stability and long-term success. Now operating in Missouri, South Carolina, and Virginia, Concordance is a national leader in compassionate, innovative reentry care.
Position Overview: Enrollment & Intake Therapist
As one of the first points of contact for potential participants, the Enrollment & Intake Therapist introduces individuals to Concordance’s life-changing services, guiding them through the enrollment process. Using standardized assessments, you’ll identify participants' needs, diagnose, and set treatment goals. In this role, you’ll build a foundational relationship between Concordance and participants and maintain engagement during the transition to post-release programming.
Key Responsibilities - your role will involve:
Key Responsibilities:
Enrolling, diagnosing, and supporting participants:
- Interviewing potential participants prior to release from prison
- Assessing participants’ eligibility for Concordance and obtaining consent from participants for participation
- Serving as a primary point of contact for incarcerated individuals, while maintaining a positive and professional presence
- Administering assessments to inform diagnoses
- Diagnosing participants and creating treatment plans aligned with their goals
- Welcoming newly released participants to post-release programming and reaching out to participants who have not yet arrived at the Center
- Maintaining and updating records in electronic record system
- When working within a correctional center, building strong, professional, positive relationships with prison staff and administration
- Serving as the liaison between participants and post-release care team upon release
- Participating in internal meetings (Behavioral Health and Wellness team meetings, All Team meetings, 1:1 supervisor meeting(s), and training sessions)
- Occasionally, help set up for Center events or move classrooms around, including but not limited to carrying and setting up tables and chairs.
Personal Attributes:
- Passion for our mission
- Ability to resolve conflicts in crisis situations, redirect and set boundaries, and work with a diverse team
- Collaborative attitude and excitement about working in a multi-disciplinary environment
- Flexibility and adaptability to work within correctional facilities
- Effective communication skills with both internal and external stakeholders
- Skill in documenting interactions in case notes and flagging participant needs
- Experience using DSM-5 and assessments to form a diagnosis and set goals and objectives for treatment
- Commitment to professionalism, integrity, and compassion in all interactions
- Master’s degree in counseling, social work, behavioral health, or related field
- Independent clinical license
- 3-5 years of experience working in mental health and substance use disorders, with equal focus on mental health and substance use treatment
- Familiarity with and endorsement of 12 step program
- Ability to pass DOC security clearance
- Driver’s license
- CPR/Adult First Aid certification preferred
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This person must be able to sit or stand at a personal computer for typing and reading. This person must be able to see, hear, speak, walk, and sit. Must be able to use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl. Vision abilities required for this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- For center events, this person must be willing to help set up, which may include but is not limited to moving classrooms around and carrying and setting up tables and chairs.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Why Join Concordance:
This is an exciting opportunity to contribute to a transformative mission and make a lasting impact on the lives of justice-involved individuals. As part of the Concordance team, you'll play a crucial role in advancing our vision and shaping the future of reentry services nationwide.
Team Benefits:
We understand the importance of work-life balance and the value of ensuring time for yourself and your family. We offer competitive pay and paid time off, a matching 401(k), and a comprehensive benefits package that includes medical, dental, and vision coverage. Additionally, we cover other benefits such as basic life insurance, AD&D, professional development opportunities, and an EAP program, which gives you quick access to a wide range of life resources.
- Competitive salary and benefits package
- Opportunities for professional development and growth
- A dynamic and supportive work environment
- Matching 401(K) program
- Generous PTO
- Health & Wellness Stipend
The offer for the right candidate is contingent upon successfully completing the following requirements:
- Passing a drug test
- Verification of employment eligibility via I-9
- Satisfactory completion of a background check
- Verification of employment Verification of education
- Signing the team member handbook
- Declaration of no conflicts of interest