Channel Partner Manager

Channel Partner Manager

Concord Technologies We are seeking a Channel Partner Manager to accelerate growth through our Managed Service Providers (MSPs) and Value-Added Resellers (VARs). This role focuses on expanding our channel ecosystem, enabling partner success, and driving revenue growth by promoting our cloud fax and IDP solutions.

Essential Functions:

• Expand the Partner Network – Identify, recruit, and onboard new channel partners.
• Strengthen Relationships – Serve as the primary contact, ensuring partner engagement and alignment with Concord’s strategy.
• Enable Success – Provide training, sales resources, and marketing support.
• Drive Revenue Growth – Develop joint sales strategies and execute revenue goals with partners.
• Optimize Sales Enablement – Create tailored programs to enhance partner effectiveness.
• Manage Performance & Forecasting – Track key metrics and adjust strategies to meet targets.
• Go-to-Market Execution – Lead joint marketing initiatives, partner promotions, and co-branded campaigns.
• Stay Ahead of Trends – Monitor industry shifts and competitive dynamics to refine the channel strategy.

Requirements:

• 5 years in channel sales, partner management, or business development, preferably in healthcare technology, SaaS, or cloud solutions.
• Proven ability to build and scale channel programs that drive revenue.
• Strong understanding of reseller, VAR, and technology partner ecosystems.
• Experience with document workflow automation, IDP, or cloud fax solutions is a plus.
• Excellent relationship-building, negotiation, and communication skills.
• Ability to work cross-functionally with sales, marketing, and product teams.
• A strategic, results-driven mindset with adaptability in a fast-paced industry.

Compensation Range: $150,000 - $185,000. Range can flux dependent on experience, education/training, etc.

Additional employee benefits at Concord Technologies:

• 401K plan w/ 6% company match (vests immediately)
• Flex-Time off sick time
• 10 company holidays
• Full suite of health benefits (Medical, Dental, Vision)– employee only coverage covered at 100% (no employee cost). For employees dependents, Concord covers 60% of premiums.
• Voluntary insurance options:
  • Pet insurance
  • Employee Life and AD&D
  • Spousal Life and AD&D
  • Child Life and AD&D
• Paid Parental Leave program
• Free unlimited ORCA card (Seattle area residents)
• Employee Rewards and Recognition through NectarHR
• Unlimited access to Udemy for Business

About Concord Technologies:

Our fax-delivery suite of products allows our clients to exchange millions of patient information, insurance and other documents safely, swiftly and securely every business day. Concord’s use of Artificial Intelligence, analytics, and other cutting-edge technology also analyzes the data being transferred within a fax, then delivers it into the right inboxes and workflows, fundamentally changing how data moves.

More than 2,300 healthcare organizations, financial providers, and companies in other equally document-intensive industries trust Concord to deliver their confidential and sensitive information. We care about our customers, and with a retention rate of more than 98%, it’s clear they love the service and value we provide.

We have been in business since 1996 and growing faster than ever. Our products are getting smarter, our customers are getting bigger, and our user community is exploding. To continue meeting market demand and anticipating our customers’ needs, we are expanding our offerings. That means assembling a world-class team to take us through this next phase of growth. We hope you’d like to join us!

Concord Technologies is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Salary : $150,000 - $185,000