What are the responsibilities and job description for the Front Desk Clerk position at Concord's Colonial Inn?
Concord's Colonial Inn is a year round, full service, historic inn located in downtown Concord, Massachusetts seeking Part-Time and Full-Time Front Desk Clerks.
The ideal candidate has prior hotel or inn experience, is self motivated, and the flexibility to work various shifts-- including nights, weekends, and holidays--this is essential for scheduling.
The responsibilities include, but are not limited to:
* Welcoming and directing guests
* Managing phones (including taking reservations, transferring calls,answering questions)
* Checking guests in and out of the Inn
* Assistance with bell duties
* Basic credit card, cash handling, and drawer management skills (including gift shop transaction)
* Using our property management system (Opera) to book, change, and update reservations/transactions (knowledge of computers, email, and Office software is very helpful).
* Any other reasonable requests by management.
You should apply for this job if:
* You have prior Hotel or Inn Experience
* You possess courteous and professional telephone skills
* You have exceptional time management skills
* You are able to work both as a part of a team and independently
* You are able to multitask and perform well in a busy environment
* You complete work in a timely, efficient, and accurate manner
* You possess Customer Service Skills and Social Skills (etiquette)
* Are able to stand for long periods of time, be able to climb stairs and be able to lift up to 30 lbs.
This is not a seasonal position - we are looking for flexible, long term candidates.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $20