What are the responsibilities and job description for the Senior Sales Manager position at Concord Hospitality?
Description
Who We Are
At Concord Hospitality, we believe in creating exceptional experiences—for our guests and our associates. At The Satire, we blend modern sophistication with a culture rooted in collaboration, innovation, and growth.
The Role
We are seeking a dynamic and results-driven Senior Sales Manager to join our team. This advanced role is designed for a high-performing sales professional ready to take the next step in leadership. You will play a key role in driving revenue, supporting the Director of Sales, and contributing to the overall success of the sales and catering team.
This position goes beyond traditional sales—you will help shape strategy, mentor team members, and serve as a vital liaison between clients and hotel operations.
What You’ll Do
- Proactively generate new business while maintaining and growing existing accounts and market segments
- Support the Director of Sales in overseeing sales and catering efforts, including coaching and team development
- Lead client relationships from prospecting through post-event follow-up, ensuring seamless execution and exceptional service
- Collaborate with internal teams to plan and execute group events, meetings, and functions
- Accurately forecast group rooms and F&B revenue and contribute to strategic revenue planning
- Conduct site tours, client meetings, and sales calls to achieve and exceed revenue goals
- Utilize systems such as Delphi and other sales platforms to manage accounts and track performance
- Participate in sales meetings, trainings, and reporting to align with property and company goals
- Serve as a leader within the team by fostering a collaborative, high-performing, and service-driven culture
What We’re Looking For
- 3–5 years of hotel sales experience, preferably with group and/or corporate segments
- Proven track record of meeting or exceeding sales goals
- Strong leadership skills with the ability to mentor and support team members
- Exceptional communication, organization, and time management skills
- Ability to think strategically while executing tactically
- Experience with hotel sales systems (Delphi, CI/TY, PMS, etc.) preferred
- Passion for hospitality and delivering outstanding guest experiences
Benefits of Working for Concord Hospitality
- Competitive salary incentive bonus structure
- Comprehensive medical, dental, and vision plans for you and your family
- 401(k) with company match (immediate vesting)
- Paid time off paid holidays starting early in your tenure
- Paid parental leave (maternity & paternity)
- Company-paid life insurance and short-term disability
- Employee Assistance Program (EAP) for personal and financial support
- Same-day pay access (UKG Wallet)
- Tuition reimbursement and career development opportunities
- Hotel discounts for you, your family, and friends
- Exclusive discounts on travel, entertainment, and more
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."
Equal Opportunity Employer
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