What are the responsibilities and job description for the Outlets Supervisor: The Rocks Bar & Grill position at Concord Hospitality Brand?
We are currently seeking an experienced and energetic individual to join our team as a Outlets Supervisor.
Open availability to work morning and night shifts.
Please note this is not a cook position.
Applications submitted without a resume will not move forward.
The ideal candidate must have a minimum of 6 months experience in a supervisory role in a full service restaurant. Experience with Micros is a plus. A hands on approach with excellent communication and interpersonal skills.
Essential Responsibilities:
• Direct the operational efforts and strategies of all food and beverage outlets.
• Supervise bartenders, servers, bussers, and banquet bartenders.
• Train associates on food preparation, seasoning, plate presentation, sanitation, and service standards.
• Assist with scheduling, evaluating, and guiding associates.
• Maintain open communication between management and staff; administer disciplinary actions when necessary.
• Ensure associates have the tools and equipment needed to perform their jobs.
• Take immediate action to resolve operational issues in the kitchen or restaurant.
• Participate in weekly staff, sales, and food & beverage meetings, as well as monthly inventory.
• Ensure all food served meets quality standards and is prepared according to recipes.
• Support food service operations across the hotel as needed.
Qualifications:
• Previous supervisory experience in full-service restaurants required.
• Knowledge of beverage cost controls and sequence of service.
• Micros system experience preferred.
• Strong communication and interpersonal skills.
• Hands-on leadership style with a passion for hospitality.
• Ability to work varied shifts, including nights, weekends, and holidays.
Benefits (Full-Time Associates Only):
• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities
Why Join Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.
We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:
“We Are Concord!”
We support diversity and inclusion through our mission to be a Great Place to Work for All.
Pay Rate: $20-$24 per hour
Salary : $20 - $24