What are the responsibilities and job description for the Housekeeping Lead position at Concord Hospitality Brand?
Concord Hospitality is seeking a detail-oriented and service-focused Housekeeping Lead to ensure guest rooms and public areas are clean, organized, and welcoming. This role supports the housekeeping team in delivering a high-quality guest experience.
Key Responsibilities
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Supervise and perform daily room cleaning following Housekeeping Guidelines.
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Inspect rooms for cleanliness, maintenance needs, and guest satisfaction.
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Check fixtures, TVs, and HVAC systems for proper operation.
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Maintain and restock housekeeping carts, linen rooms, and cleaning equipment.
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Operate laundry equipment and maintain cleanliness in public areas.
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Log rooms cleaned and communicate room status to Guest Room Supervisor or Front Desk.
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Provide the highest level of service to all guests and assist team members as needed.
Qualifications
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Previous housekeeping experience preferred.
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Strong attention to detail and organizational skills.
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Ability to lead and support a team while maintaining a professional attitude.
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Dependable, flexible, and customer-service oriented.
Benefits (Full-Time Associates Only)
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Competitive wages
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Medical, dental, and vision plans
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Life insurance and short/long-term disability options
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401(k) with company match
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Tuition assistance
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Discounted room rates at Concord-managed hotels
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Training, development, and career advancement opportunities
Why Concord?
Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
We are Concord!