CHMG Regional Ambulatory Clinical Manager North

Summary

The Regional Ambulatory Clinical Manager reports to the Practice Director and Clinical Process and Education Manager as a shared operational and clinical matrix. The Regional Ambulatory Clinical Manager provides regional execution leadership for clinical operations across assigned primary care ambulatory practices. Each Regional Ambulatory Clinical Manager supports multiple locations and partners closely with Clinical Leaders, Practice Mangers and Medical Directors to ensure consistent, high-quality clinical care delivery.

The Regional Ambulatory Clinical Manager is accountable for frontline execution, performance management, and sustained adoption of established clinical standards, workflows, education requirements, and quality expectations. The role ensures consistent alignment between clinical practice excellence and operational performance.

Education

Bachelor of Science in Nursing from an accredited college. Master's degree in nursing preferred.

Certification, Registration & Licensure

• Licensure required: current NH Board of Nursing RN licensure.

• Certification required: Current American Heart Association Basic Life Support for Healthcare Providers certification or Red Cross CPR/AED for Professional Rescuers and Health Care Providers

Experience

Minimum of three (3) years of progressive clinical leadership experience in an ambulatory healthcare setting is preferred, with a strong emphasis on guiding, coaching, and developing Clinical Leaders or frontline clinical teams across multiple sites. The ideal candidate fosters high-performing teams, supports consistent adoption of standardized clinical workflows, and ensures adherence to system-wide clinical standards. Experience partnering with operational leaders to optimize staffing, access, and practice performance while maintaining clinical quality and patient safety is desirable. Collaboration with clinical education and process improvement teams to drive continuous improvement is a plus.

Responsibilities

• Execute and sustain standardized clinical workflows and care delivery models as established by the Clinical Process & Education Manager

• Provide combined oversight of Clinical Leaders in partnership with Practice Managers within assigned practices

• Ensure compliance with clinical competencies, education, and regulatory requirements, escalating gaps or risks to the Clinical Process & Education Manager

• Partner with Practice Directors to support operational performance, staffing deployment, and access goals

• Monitor clinical quality, safety, and risk indicators at the practice level and escalate concerns through the Clinical Process & Education Manager

• Identify clinical variation, barriers, and improvement opportunities, providing structured feedback to the Clinical Process & Education Manager and operational impacts to the Practice Director

• Support change management and frontline adoption of system initiatives in coordination with the Clinical Process & Education Manager

• Provide performance feedback and coaching to Clinical Leaders, aligning expectations with clinical standards set by the Clinical Process & Education Manager

• Performs other duties as assigned.

• Partnering with the following Practices Primary Care and Pediatrics Belmont, Primary Care Franklin, Primary Care Meredith, Primary Care Gilford, Penacook, Concord Family Medicine, Contact Center, Walk in Primary Care.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

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If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements: The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to hear, perform activities that require fine motor skills, and speak. The employee is frequently required to bend, reach, sit, stand, and walk. The employee is occasionally required to squat. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is frequently exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, and bodily fluids. The noise level in the work environment is usually moderate.