Facilities Supervisor

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Concord Group is looking for a Facilities Supervisor that will report directly to our Manager of Real Estate. In this role, responsibilities would include managing direct personnel reports within the mailroom, courier, and maintenance areas, as well as the overall functionality of the department. Work is performed independently.

Responsibilities

Mail Room

• Oversee the administration needs of the mail center.
• Record keeping of mailroom costs and activities, overseeing the processing of incoming and outgoing mail.
• Manage logistics, assisting and directing internal deliveries.
• Knowledge of postal regulations and liaison between the company and mail providers (UPS, Fed Ex, Etc.)
  
  

Maintenance and Facilities Operations

• Strong project management skills and completing time sensitive deadlines.
• Manage the maintenance and operations of company branches and office sites.
• Negotiate and oversee vendor contracts and service agreements.
• Manage invoices and contracts, demonstrate attention to detail, work with department budget.
  
  

Supervisory

• Manage and oversee direct reports in mailroom, maintenance and courier services.
• Communicate effectively with leadership.
• Make suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other employees.
• Supervisory responsibilities include, but are not limited to:
• Reporting to management the progress and problems with meeting Company objectives.
• Planning, assigning, and directing work to meet Company objectives.
• Training associates and conducting performance appraisals.
• Interviewing prospective associates.
  

Requirements

• Bachelor’s degree from four-year college or university; or several years of similar prior work experience preferred
• Experience in a supervisory position over facilities operations is preferred.
• Proficiency in Microsoft Office Suite and ability to learn new software platforms.
• Ability to travel to branches in VT, NH, ME and MA as needed.
• Ability to read, write and interpret documents such as instructions, policy and procedure manuals.
• Excellent communication skills within oral and written forms and possess good problem resolution skills.
• Ability to strategically plan and be adaptable to business changes.
• Demonstrates management skills such as directing the activities of the staff, motivation, training, discipline and the development of associates.
• Hold and maintain a valid driver’s license; maintain an excellent driving record
• Able to lift and carry up to 35-50 pounds
  
  

Benefits

At The Concord Group, we’re proud to offer a comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay. Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.

Why Concord Group Insurance

Since 1928, The Concord Group has been protecting families and small businesses across New England with trusted, personal insurance solutions. The Concord Group is a member of The Auto Owners Group of Companies and is recognized as a leading insurance provider through the independent agency system. Rated A (Superior) by AM Best, the company is represented by more than 550 of the best local independent agents throughout Maine, Massachusetts, New Hampshire, and Vermont.

At Concord Group, we believe in more than just insurance, we believe in our people. Our associates thrive in a supportive, collaborative workplace where community involvement, professional growth, and shared values drives everything we do.

Starting your career with The Concord Group means joining a team that values people first and gives you the opportunity to grow, give back, and make a lasting difference in the lives of those we serve.

Compensation

We are dedicated to fair and competitive total compensation package that supports the wellbeing and success of our associates. In addition to this, we offer other components like bonus opportunities.

Equal Employment Opportunity

The Concord Group is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state, or local law.

The Concord Group participates in E-Verify.