What are the responsibilities and job description for the Account Specialist position at Concord Family YMCA?
Account Specialist
YMCA of Concord – 15 N State St, Concord New Hampshire
Join our award-winning team! We have an Account Specialist position available that could start immediately. As a vital member of The Granite YMCA’s Database Management team, this position is responsible for supporting the membership, childcare and day camp programs.
Primary Responsibilities:
- Process childcare and day camp registrations and changes
- Manage childcare and day camp waitlists
- Audit accounts for system accuracy
- Data entry and filing
- Process and schedule payments
- Update payment methods
- Run reports from system database
- Communicate with customers to assist with registration and billing inquiries
Qualifications:
- High school diploma or general equivalency diploma
- Strong customer service skills
- Possess strong computer skills
This is a full-time, hourly position with an extensive benefit package that includes:
- On-the-job training to ensure position mastery, and opportunities for advancement
- Generous paid time off starting at 27 days per year and accruing with tenure
- Medical, Dental and Vision Insurance
- Free Family YMCA Membership
- After qualifying, 8% employer contribution to retirement fund
- 50% discount on Childcare, Summer Day Camp, and Resident Camp services
- Discounts on Programs for yourself & family members
- Tuition discounts to some NH and online school
Hourly pay range: $15 - $17 per hour based on experience.
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $17