What are the responsibilities and job description for the Ticket agent part-time - Portland ME position at Concord Coach Lines Inc?
Concord Coach Lines is seeking an in-person part-time Customer Service/Ticket Agent at the Portland, Maine terminal. This is NOT a remote/hybrid position. The part-time schedule would consist of 25-30 hours per week. Hours would be 8 hour shifts Friday thru Monday, between the hours of 12:00pm - 10:30pm. MUST be available on the weekends. New hires are thoroughly trained and can expect a very competitive hourly rate of $17.50 per hour with a potential increase following a 90-day orientation period. Part-time employees earn PTO (Paid time off) and can ride the bus for FREE!!
Responsibilities include:
- handling cash/credit card transactions
- answering questions about schedules and fares
- making all of our callers and travelers feel comfortable and appreciated
- swiftly and correctly completing transactions with our Windows-based ticketing computers
Attributes we are looking for are:
- Computer literate with keyboarding skills
- Able to answer informational calls and direct passengers
- Possess strong problem-solving skills
- Friendly, reliable, dependable and caring
Concord Coach Lines provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veterans status, genetics or any other category protected by federal and state law.
Internal Ref: CCL