What are the responsibilities and job description for the Ticket Agent - part time Bangor, ME position at Concord Coach Lines Inc?
YEAR ROUND WORK WITH A GREAT TEAM
If you are looking for consistent part-time work, enjoy working in a close-knit team, and love to go above and beyond to impress the customer, then we are looking for you!
Concord Coach Lines has an immediate opening for a part-time customer service/ticket agent at our Bangor, Maine location to work approximately 15-20 hours/week. The schedule requires flexibility to include opening and closing shifts between the terminal hours of operation of 4:00am - 615pm which also includes weekends and holidays. New hires are thoroughly trained and can expect a very competitive hourly rate of up to $17.00/hour to start with the potential for up to $.50 increase after 90 days of proven performance.
Responsibilities include:
- selling bus tickets and answering multiple phone calls responding to informational questions
- making all of our customers feel comfortable and appreciated
- ability to promptly and accurately complete transactions with our Windows-based POS
- perform general janitorial cleaning duties and some luggage movement is also important.
Qualities we are looking for are:
- Computer literate with keyboarding skills
- Friendly, reliable, dependable, outgoing and compassionate
- Excellent telephone and direct face to face customer service skills
- Strong problem-solving and multitasking abilities
Concord Coach provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veterans status, genetics or any other category protected by federal and state law.