Technical Program Analyst - DEM

Overview

As the Technical Program Analyst, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day.

The Impact You’ll Have At Concora Credit

The Decision Engine Management team is the backbone of one of the most critical aspects of Concora Credit. Our team is responsible for implementing high-quality, scalable, and efficient code that powers our company’s competitive advantage in underwriting. Through strict attention to detail, prioritizing data integrity, meeting deadlines, and continuously improving our underwriting systems, your success directly translates to the success of the entire company. If you’re passionate about solving complex problems and being part of a high-performing team, we’d love to hear from you.

This position is located at our Beaverton, OR office and has a hybrid schedule. We’re onsite Monday through Wednesday.

We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

Responsibilities

As our Technical Program Analyst, you will:

• Have expertise in coding and testing new underwriting criteria in Concora Credit’s underwriting platform.
• Engage with cross-department teams to gather requirements for each credit criteria update and business initiative to ensure coding and testing align with expected outcomes.
• Lead requirement gathering sessions with cross-departmental teams and external credit bureau and underwriting vendors to implement and test new data sources.
• Partner with our Data Science team to implement, validate, and deploy custom models into our underwriting process.
• Partner with our technology and product teams to ensure IT support for new underwriting features, productivity and testing tools, and timely and quality vendor delivery of critical underwriting metadata.
• Independently develop, manage, and execute test plans against credit criteria leveraging tools like Postman, or SoapUI, with a bias towards automated testing. When system bugs arise, work independently and as a team to troubleshoot through to completion.
• Leverage database languages to proactively identify system defects, monitor technical production data, build reports and alerts, and present recommendations for system performance improvements to management.
• Lead weekly status meetings with internal stakeholders, with the ability to communicate updates in both business and technical terms.
• Conduct analysis on issues with decisioning platforms and work with internal leadership and external vendors to drive change.
• Create process flow diagrams with input from cross-departmental engineers and architects to support new and ongoing business goals.
• Manage and audit adverse action letters, working with external vendors and internal cross-departmental teams to drive change when auditing indicates issues.
• Serve as the main point of contact for Operations questions related to decisioning outcomes and other concerns related to underwriting implementation.
• Ensure that Audit, Compliance, and Legal requirements are met.
• Other duties as assigned.
  
  

These duties must be performed with or without reasonable accommodation.

We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.

Qualifications

Requirements:

• Undergraduate degree or equivalent experience required, with preference to backgrounds in computer science, or quantitative fields like economics, finance, and math.
• Intermediate skills coding or testing in a decision engine (e.g. Experian Powercurve, Equifax Interconnect, FICO Blaze Advisor). Testing automation skills are a plus.
• Intermediate to advanced skills using SQL, Python, Spark, and/or other database languages.
• Microsoft Office suite; including development of detailed reports.
• Project Management experience.
• Understanding of the JSON and XML information format is preferred.
• Clear and concise verbal and written communication.
• Naturally curious, with a track record of identifying and solving complex problems.
• Must possess extreme attention to detail, have strong organizational skills, analytical thinking ability, and the ability to work independently and within a team.
• Ability to manage multiple individual and organization priorities at one time.
• Flexibility and dependability required; certain functions may require some work to be performed after business hours or on weekends.
• Must always maintain a high level of professionalism and confidentiality.
• The incumbent must meet work deadlines, have regular attendance, good oral and written communication skills, good interpersonal skills, and strong multi-tasking abilities.
  
  

What’s In It For You

• Medical, Dental and Vision insurance for you and your family
• Relax and recharge with Paid Time Off (PTO)
• 6 company-observed paid holidays, plus 3 paid floating holidays
• 401k (after 90 days) plus employer match up to 4%
• Pet Insurance for your furry family members
• Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
• We invest in your future through Tuition Reimbursement
• Save on taxes with Flexible Spending Accounts
• Peace of mind with Life and AD&D Insurance
• Protect yourself with company-paid Long-Term Disability and voluntary Short-Term Disability
  
  

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Concora Credit is an equal opportunity employer (EEO).

Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and, if applicable, based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact caprivacynotice@concoracredit.com .