Compliance Manager

Overview

As our Compliance Manager, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day.

The Impact You’ll Have At Concora Credit

You’ll be responsible for supporting the card compliance program by ensuring compliance with applicable consumer lending laws and regulations. The Compliance Manager is an experienced compliance professional with a proven track record of managing card regulatory compliance in the financial services industry.

We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

Responsibilities

As our Compliance Manager, you will:

• Partner with multiple teams to drive compliance across credit card marketing, underwriting, product and account feature development, and account acquisition channels.
• Evaluate customer-facing digital products, marketing materials, and decisioning criteria to ensure alignment with applicable consumer laws and internal policies.
• Foster a culture of collaboration and accountability by breaking down complex requirements to help teams navigate regulatory considerations and support risk-based decision-making.
• Detect regulatory compliance issues and ensure they are properly documented and escalated.
• Partner with business line management to identify solutions and risk mitigation strategies.
• Maintain a strong working knowledge of applicable federal and state laws and regulations, including Fair Lending, Reg Z, Reg B, Reg E, BSA/AML, UDAAP, FCRA, TILA, ECOA, FDCPA, GLBA/Privacy, MLA, SCRA, and other relevant federal and state requirements.
• Monitor for relevant regulatory updates and compliance trends to identify potential upstream risks and issues. Communicates opportunities to business line management to drive adjustments.
  
  

These duties must be performed with or without reasonable accommodation.

We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.

Qualifications

Requirements:

• Bachelor’s degree or equivalent experience
• 5 years of compliance experience in the financial services industry, with a strong understanding of credit cards, payment, and consumer lending systems.
• CRCM certification, preferred
• Experience interpreting and applying consumer compliance laws, rules, and regulations
• Demonstrated track record of execution and results while managing multiple competing priorities
• Ability to solve problems and make decisions by balancing compliance risk with business goals.
• Excellent written and oral communication skills
• Ability to effectively interact with all levels of an organization
• Excellent organizational and prioritization skills.
  
  

Key Factors To Success In This Role

• Critical Thinking & Risk-Based Decision Making: Has a thorough understanding of the regulatory environment, applicable rules, and regulations applicable to the area of responsibility. Understands the full impact of a proposed solution and implements what’s best for the company overall. Understands and clearly communicates the difference between regulatory requirements, industry standards, and business risk decisions.
• Leadership & People Management: Leads by example. Works collaboratively with colleagues in Compliance and in the company and with strategic partners. Creates strong morale and spirit with his/her team. Shares wins and successes. Actions reflect a commitment to the success of Compliance. Provides timely, objective, and constructive feedback to management, colleagues, and staff. Solicits, understands, and accepts the perspective of others. Champions the development of diverse teams and leverages their strengths.
• Results Oriented & Accountability: Strong bias toward action. Owns successes and failures, and those of the team, and applies learning from both to the benefit of future efforts. Proactively provides relevant compliance advice and guidance. Manages resources to balance quality, urgency, and execution.
• Communication Skills: Excellent professional writing skills. Communications are clear, concise, and tailored to the audience. Influences others without relying on direct authority.
  
  

What’s In It For You

• Medical, Dental and Vision insurance for you and your family
• Relax and recharge with Paid Time Off (PTO)
• 6 company-observed paid holidays, plus 3 paid floating holidays
• 401k (after 90 days) plus employer match up to 4%
• Pet Insurance for your furry family members
• Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
• We invest in your future through Tuition Reimbursement
• Save on taxes with Flexible Spending Accounts
• Peace of mind with Life and AD&D Insurance
• Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability
  
  

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employment-based visa sponsorship is not available for this role.

Concora Credit Is an equal opportunity employer (EEO).

Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and, if applicable, based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact caprivacynotice@concoracredit.com .