Manager, Information Security Operations

Overview

As a Manager, Information Security Operations, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day.

The impact you’ll have at Concora Credit:

You’ll be responsible for overseeing the Security Operations Team and performing the hands-on technical work of a security engineer. Your focus will be on information security systems administration, implementation support, best practice guidance, and managing the security operations team.

We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

Responsibilities

As our Manager, Information Security Operations, you will:

• Manage Concora Credit’s Security Operations Team and the MDR relationship.
• Champion the development of your team, mentoring junior staff, and growing the team’s technical and professional skills.
• Use your knowledge and skill to identify new and novel ways to address information security challenges in the Concora Credit environment. 
• Work on the design, implementation, and optimization of enterprise security controls across on-prem, cloud, and hybrid environments. 
• Evaluate, select, and deploy new security technologies; lead POCs and drive vendor assessments to support strategic security initiatives. 
• Provide input into enterprise security strategies, roadmaps, and risk mitigation plans. 
• Manage security system projects, ensuring timely delivery, technical quality, and cross-team alignment. 
• Demonstrate and champion the use of automation and scripting capabilities to deploy, manage, and maintain information security capabilities.   
• Maintain awareness and knowledge of contemporary security laws, standards, practices, and methods. 
• Participate as a member of the Concora Credit Incident Response Team. 
• Assist with the collection of data and maintenance of systems that support our ongoing compliance activities.  
• Other duties as assigned. 

These duties must be performed with or without reasonable accommodation.

We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.

Qualifications

Requirements:

• Bachelor’s degree and 3-5 years of experience as a Security Team Lead, Senior Security Engineer, Security Architect, or Security Manager, or 6-10 years of hands on engineering experience with increasing responsibility as a Security Team Lead, Senior Security Engineer, Security Architect, or Security Manager.
• Proven ability to collaborate across both technical and business focused teams, establishing strong partnerships and alignment.
• Experience in mentoring and coaching junior staff.
• Working knowledge of information security control technologies, including EDR, access control, cryptography, vulnerability management, SIEM/log management, ID/IPS, DLP, cloud security, Identity management and more. 
• Working knowledge of network protocols, desktops, laptops, DNS, and networking devices - servers, routers, VPNs, proxies, firewalls. 
• Proven capability to take ownership of delegated initiatives with limited initial direction, using sound judgment to clarify scope, drive progress, and act as a trusted representative of the team. 
• Demonstrated ability to translate security and compliance requirements into practical, business-aligned solutions that manage risk without unnecessarily impeding operations. 
• Working knowledge of Cloud (Azure) and on-prem (Microsoft) security products, administration, and configuration.  
• Demonstrated ability to write and understand PowerShell scripting.
• Strong written and verbal communication and presentation skills, including the ability to discuss technical topics with a non-technical audience. 

Preferred Qualifications: 

• Experience building and supporting information technology systems, specifically those used to perform information security functions or integrations.  
• Strong CLI and scripting language experience. 
• Working knowledge of security frameworks such as NIST, ISO/IEC 27000 series, PCI-DSS, FedRamp, and CSA. 
• Working knowledge of security architecture for cloud/hybrid systems, specifically Azure. 
• Excellent conceptualization, analytical, logical, and documentation skills. 
• Experience in the financial services or servicing operations sectors is desirable. 

What’s In It For You:

• Medical, Dental and Vision insurance for you and your family
• Relax and recharge with Paid Time Off (PTO)
• 6 company-observed paid holidays, plus 3 paid floating holidays
• 401k (after 90 days) plus employer match up to 4%
• Pet Insurance for your furry family members
• Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
• We invest in your future through Tuition Reimbursement
• Save on taxes with Flexible Spending Accounts
• Peace of mind with Life and AD&D Insurance
• Protect yourself with company-paid Long-Term Disability and voluntary Short-Term Disability

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employment-based visa sponsorship is not available for this role.

Concora Credit is an equal opportunity employer (EEO).

Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and, if applicable, based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact caprivacynotice@concoracredit.com.