What are the responsibilities and job description for the AI/ML Contact Center Engineer position at Conch Technologies?
Hi,
AI/ML Contact Center Engineer (Python/Java) – Multiple Openings
Duration: 12 Months Contract
Phoenix, AZ
Charlotte, NC
Sunrise, FL
Sunrise, FL
Required Skills
We are seeking experienced Software Engineers with strong expertise in Python or Java development and hands-on experience building AI-powered Contact Center solutions.
Must-Have Experience
Strong development experience in Python and/or Java
Experience with API development and Microservices Architecture
Hands-on experience with AI/ML and Natural Language Processing (NLP)
Experience working with GitHub, GitHub Actions, and CI/CD pipelines
Experience with Five9 Contact Center Platform
Experience with contact center call routing and orchestration
Hands-on experience in any of below with:
Google Cloud Platform (Google Cloud Platform)
Google Contact Center AI (CCAI)
Google Intelligent Virtual Agent (IVA)
Voice Analytics and Conversational AI solutions
Thanks and Regards,
Naveen
US IT Recruiter
Conch Technologies Inc,
.
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