Service Coordinator

The Service Coordinator is responsible for assisting tenants with successful community integration by using a person-centered, strength-based approach to facilitate linkages with community resources, provide individualized counseling and support, and ensure appropriate documentation and compliance with program requirements.  The Service Coordinator is an essential resource and advocate for special needs tenants.

Days/Hours: Monday – Friday; 10am – 6pm

Duties and Responsibilities:

• Facilitate tenant linkage with chosen support services available in the community (e.g., care coordination, outpatient behavioral and physical health services, dual recovery supports, vocational services and opportunities, entitlements and financial assistance and peer supports).
• Employ a person-centered, strength-based approach to solicit interests, aspirations, and preferences toward the development of quarterly goal plans, functional assessments, goal plan reviews. Meeting with clients to develop skills and review progress.  Responsible for all documentation required for client record (e.g., progress notes, discharge plans, etc.).
• Provide individual counseling and support services to help promote skill development and tenant growth, including wellness self-management, medication self-sufficiency, housing readiness and financial competency.
• Employ a harm reduction approach to improve successful health care outcomes and monitor progress toward triple aim.
• Provide support to ensure availability of full range of housing services, including maintenance issues.
• Attendance at weekly supervision and staff meetings.
• Remain current with all Agency required compliance documents and trainings.
• Other duties as assigned by the Program Director or Supervisor.

Requirements: Bachelor’s Degree in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years’ experience working in a similar setting and/or working with people with mental illnesses.  The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care.

Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!

Salary: $55,000/yr