Office Manager

Position Overview:
The Office Manager plays a critical role in the daily operations of Concept Three. This position serves as the hub between our team, media partners, and clients — handling a variety of administrative, financial, and operational duties to support our creative and media operations.

Key Responsibilities:

• Answer and direct incoming phone calls; serve as a friendly first point of contact for clients and vendors.
• Manage media billing processes including vendor invoice reconciliation, insertion order tracking, and payment coordination.
• Conduct media audits to ensure billing accuracy and resolve discrepancies with vendors.
• Assist with client billing support, internal invoicing, and maintaining accurate billing records.
• Place media orders and confirm media placements with vendors.
• Maintain organized files, records, and databases related to media buys, contracts, and billing.
• Support the leadership team with administrative needs, including scheduling, reporting, and internal office management.
• Serve as liaison between internal staff and outside partners for smooth communication and workflow.
• Assist lead media buyer with media sales relations with proactive measures to collect rates, reconcile buys and audit logs.
• Handle general office tasks including ordering supplies, mail handling, and basic office upkeep.

Qualifications:

• Prior experience in an administrative, billing, or office management role (experience in media or advertising preferred, but not required).
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multi-task, prioritize, and manage deadlines.
• Proficiency with office software (Microsoft Office, Excel, QuickBooks Online, or similar platforms a plus).
• Experience with campaign reporting software a plus
• Comfort working with numbers, invoices, and vendor reconciliations.
• Dependable, proactive, and a team player.

Why Join Concept Three?
We’re a long-standing agency with a strong local reputation, a fun and collaborative team environment, and the opportunity to play a key role in the continued success of our business. You'll be stepping into a well-established role with an experienced team ready to help you succeed.

Compensation & Benefits:

• Competitive salary based on experience
• Paid time off and holidays
• 401(k) program
• Flexible, family-friendly work environment

Job Type: Full-time

Pay: $38,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $38,000 - $40,000