What are the responsibilities and job description for the Jr. Technical Trainer position at Concept Plus, LLC?
About Concept Plus
Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.
Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.
We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.
For more information, visit www.conceptplus.com.
About The Role
Concept Plus is seeking a Junior/Mid-Level Trainer to support live client training. This role assists the Senior Trainer in delivering instructor-led training in classroom settings and provides individual and small-group support to ensure participant comprehension. The Junior Trainer plays a key role in supporting training logistics, reinforcing learner understanding, and building toward greater facilitation capability over time.
What You'll Do
Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.
Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.
We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.
For more information, visit www.conceptplus.com.
About The Role
Concept Plus is seeking a Junior/Mid-Level Trainer to support live client training. This role assists the Senior Trainer in delivering instructor-led training in classroom settings and provides individual and small-group support to ensure participant comprehension. The Junior Trainer plays a key role in supporting training logistics, reinforcing learner understanding, and building toward greater facilitation capability over time.
What You'll Do
- Training Support and Delivery
- Assist the Senior Trainer during live, in-person training sessions across assigned functional areas
- Provide one-on-one and small group support to participants who need additional explanation or clarification
- Help manage classroom logistics including attendance documentation, material distribution, and room setup
- Pre-class readiness
- Escalate learner issues or concerns to the Senior Trainer or Training Coordinator as appropriate
- Support pre-class preparation by reviewing materials, job aids, and system scenarios
- Confirm access and environment readiness in coordination with the Senior Trainer
- Participate in internal dry runs and readiness reviews
- Apply pre-class checklists to ensure classroom and materials are ready prior to delivery
- Flag and escalate any access or readiness issues to the Senior Trainer prior to go-live
- Sit-Behind Support (Receiving)
- Receive structured coaching from Senior Trainers during live delivery
- Apply real-time feedback to improve facilitation approach and instructional quality
- Support the Senior Trainer in maintaining classroom pacing and engagement
- Support Role During Delivery
- Observe Senior Trainer delivery techniques and apply lessons to own facilitation development
- Document learner attendance and issues accurately during each session
- Program support
- Provide backup instructor support at the assigned ALC as needed
- Coordinate with Training Coordinators and PMO on schedules, attendance, and reporting
- Participate in train-the-trainer sessions to develop facilitation skills
- Support program improvement by flagging recurring learner questions or content gaps
- Maintain communication with the Senior Trainer and Training Lead on daily task status
- Compliance and reporting
- Adhere to contract requirements and training standards
- Ensure accurate attendance tracking and issue documentation
- Maintain clearance, site access, and travel readiness
- US Citizen
- Bachelor’s degree from an accredited institution
- Minimum 1 year of instructor-led training experience in in-person and/or virtual settings
- Experience providing over-the-shoulder support or small group instruction
- Strong facilitation and communication skills
- Ability to travel as required
- Active Public Trust clearance or ability to obtain and maintain one
- Experience supporting DoD, Air Force, or depot-level training programs
- Exposure to Oracle-based or ERP-enabled training environments
- Experience training adult learners in operational or production-driven settings