What are the responsibilities and job description for the Carrier Representative position at Concept Logistics?
About Us: At Concept Logistics, we’re a people-first logistics company with decades of industry experience and a passion for doing things the right way. Since 1988, we’ve built strong partnerships by delivering smart, customized transportation solutions and supporting the people who make it all happen. We value innovation, integrity, and continuous growth. Join us and be part of a team where your ideas and contributions truly matter.
Job Summary:
As a Carrier Representative, you will source and secure capacity to move customer freight by building and maintaining strong relationships with both new and existing carriers. This role focuses on negotiating rates, coordinating freight coverage, and ensuring on-time delivery while providing high-quality service to both carriers and internal teams.
Benefits and Perks:
- Stable work/life balance with consistent hours.
- Benefits package that includes medical, dental, and vision insurance and 401(k) with employer contributions.
- Paid time off, including major holidays and your birthday.
- Incentive opportunities.
- Great company culture – team environment, supportive leadership, company events, inclusive atmosphere, and MORE!
- Career growth and advancement opportunities.
- Casual dress code.
Duties and Responsibilities:
- Provide and negotiate freight rates to carriers, ensuring maximum profitability while maintaining healthy relationships.
- Coordinate available customer freight with available carrier equipment.
- Ensure all loads on the load board are covered so that customer freight is moved in an efficient and timely manner.
- Work closely with team members to ensure all load responsibilities are covered, including rating, loading, and tracking.
- Assist in carrier and customer issues, escalating any necessary concerns to the Shipper Representative or Operations Manager.
- Promote an environment that supports diversity and reflects the company brand.
- Other duties as necessary or assigned.
Note: This list is not intended to be all-inclusive and may be updated as business needs evolve.
Qualifications and Skills:
- 2 years of supply chain/logistics experience or equivalent college level coursework
- Ability to manage multiple tasks and prioritize time sensitive situations in a fast-paced environment.
- Experience working with load boards, TMS platforms, or freight brokerage systems.
- Excellent problem solving and analytical skills.
- Ability to work within a team environment.
- Ability to develop and maintain professional working relationships with customers as well as Concept associates.
- Ability to negotiate, persuade, and motivate others.
Salary:
$40,000 - $55,000 per year based on experience. With competitive incentive opportunities.
Equal Employment Opportunity:
Concept Logistics is an equal opportunity employer and is committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected characteristic.
Salary : $40,000 - $55,000