PROPERTY DAMAGE DEPARTMENT/ CASE MANAGER

Job Summary

Join our dynamic Property Damage Department as a Case Manager, where you will play a vital role in managing property insurance claims related to damages, ensuring efficient resolution and exceptional customer service. This energetic position requires a proactive approach to claims adjudication, negotiation, and fraud prevention, all while maintaining compliance with insurance regulations. As a key team member, you will coordinate with clients, adjusters, and vendors to deliver timely and accurate claim resolutions that uphold our commitment to integrity and excellence.

Duties

• Manage property damage claims from initial report through resolution, ensuring adherence to company policies and regulatory standards.
• Conduct thorough analysis of claims using estimating software such as Xactimate or similar tools to determine accurate damages and repair costs.
• Negotiate claim settlements effectively with clients, contractors, and other stakeholders to reach fair and equitable outcomes.
• Detect and prevent potential fraud by analyzing claim patterns and suspicious activities with advanced fraud prevention techniques.
• Collaborate with insurance adjusters, legal teams, and regulatory bodies to ensure compliance with property insurance law and casualty insurance practices.
• Utilize Microsoft Office and financial software to document case progress, prepare reports, and maintain detailed records of all claim activities.
• Stay informed on industry updates related to workers' compensation law, insurance regulation, liability insurance claims processing, and regulatory compliance in claims processing.

Requirements

• Proven experience in property insurance claims processing, casualty insurance adjusting, or related fields with a strong understanding of property damage assessment.
• Demonstrated knowledge of insurance law, workers' compensation law, and regulatory compliance requirements.
• Proficiency in estimating software such as Xactimate or comparable tools for accurate damage assessment.
• Strong negotiation skills coupled with excellent customer service abilities to handle sensitive claim discussions professionally.
• Analytical mindset with the ability to interpret complex data, identify discrepancies, and make informed decisions swiftly.
• Familiarity with Microsoft Office suite (Word, Excel, Outlook) and financial or claims management software.
• Organizational skills necessary for managing multiple cases simultaneously while maintaining attention to detail.

Join us in delivering exceptional service while safeguarding our clients’ interests! This role offers an exciting opportunity for motivated individuals passionate about claims management, legal compliance, and client advocacy within the property damage sector.

Pay: $24.89 - $25.00 per hour

Experience:

• with insurance companies: 2 years (Required)

Language:

• Spanish (Required)

Work Location: In person

Salary : $25 - $25