What are the responsibilities and job description for the Human Resources Business Partner position at Concentrix?
We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
The People Solutions Business Partner provides advice to managers and serves as a consultant on HR-related matters. Analyses trends and metrics and gives advice to the business.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
Responsibilities include
- Lead, design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management to drive execution of short-term strategy
- Serve as a trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, and compensation
- Receive, process and respond to employee concerns and coordinate with appropriate stakeholders, as necessary
- Responsible for the interpretation of HR policies, best practices, resources and tools, to provide innovative, creative, and proactive Human Resources solutions in alignment with the organization's overall strategies
- Facilitate HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation; may present HR training programs to Leadership Teams
- Provide comprehensive analysis of various types of key Human Resources metrics and consult with management and provide recommendations on effective decision making; develop clear visuals to communicate findings
- Oversee and may conduct investigations on workplace situations and prepare documentary requirements for complex labor-related cases, with a focus on issue resolution within assigned region
- Facilitate the development of Human Resources communication materials and tools to support the launch of new processes, systems, and technology as needed
- Proactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues
- Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization
Your qualifications
We embrace our gamechangers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Requirements include:
- 5 Years of relevant experience. University Degree Preferred.
- Experience with Workday and advanced Microsoft Office skills preferred .
- Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
- Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
- Demonstrated ability to take initiative and ownership with focus on continuous improvement
- Excellent attention to detail
- Demonstrated ability to comprehend, analyze, and interpret
- This is an onsite position and ability to work at our Lake Mary, FL location is a requirement
The base salary range for this position is $85,000–$95,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
- The deadline to apply for this position is May 23, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.
Salary : $85,000 - $95,000