Analyst II, Outcomes

Overview

Concentra is recognized as the nation’s leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

Responsibilities

The Outcomes Analyst II will support the reporting and analytical responsibilities of the Clinical Analytics

group. This position will be responsible for all aspects of employer and clinician reporting and analyses,

from determining data acquisition, query and manipulation to final reporting and comprehensive analysis

of results, trends, and outcomes. Additionally, the Analyst II will also be accountable for working with

technology to access and create reporting from Enterprise Data Warehouse using reporting and

analytical tools.

Evaluate client or clinician utilization, practice patterns, trends, and outliers

• Identify opportunities for analyses as related to trends, clinician practice behaviors or diagnosis or
  
  

any other analyses lending insight to practice patterns or variation in outcomes statistic

• Provide recommendations on findings to assist management in operational or strategic decision
  
  

making process

• Provide top client outcomes presentations to support stewardship efforts
• Generate validation studies from external claims data to support Concentra's Value Proposition
• Recommend and implement strategic reporting initiatives and technical plans to support
  
  

department external data initiative. This would include assessment and profiling of current data

and implementing a solution for reporting and analyses and defining infrastructure to manage and

access a large data warehouse environment

• Work within EDW using MicroStrategy tool to create reports and analyses
  
  

This job description is not designed to cover or contain a comprehensive listing of activities, duties or

responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may

change at any time with or without notice.

Qualifications

Education Level: Bachelor’s Degree

Major: Computer Science, Information Technology or related field

Degree must be from an accredited college or university.

Education Details

• Bachelor’s degree in Computer Science, IT related field or equivalent education and experience
  
  

Required

• In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of
  
  

work experience and vice versa

• Graduate degree is preferred
  
  

Customarily Has At Least The Following Experience

3 years

• Customarily has at least two years of analytical and technical experience in healthcare or related
  
  

industry

• Must have good database experience to manipulate large data sets for analyses (applied
  
  

experience with MS-SQL, Access, SPSS, SQL, PL/SQL, Visual Basic, Python, or comparable

database language)

• Must have experience with reporting/data visualization tools (Tableau, MicroStrategy, Power BI,
  
  

etc.)

• Project management and presentation skills
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and
  
  

Flexibility

• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and
  
  

propose quality solutions

• Outstanding customer service skills as well as the ability to deal with people in a manner which shows
  
  

tact and professionalism

• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in
  
  

accordance with federal and state laws and company policies

• Working knowledge of Microsoft Applications and other applications
• Excellent communication (verbal and written), interpersonal and presentation skills
• Ability to meet deadlines and be flexible when priorities are re-assessed
• Strong analytical and problem-solving skills
  
  

Additional Data

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions. While performing the duties of this

job, the employee is continuously sitting for extended periods and occasionally walking. May

continuously utilize hands and fingers, flex or extend wrist to perform repetitive motions for job-related

tasks. The ability to hear and understand with clarity and detect sound, and have conversations with

staff, customers, management, etc. Hearing within the acceptable range for various form of

communications such as telephone, in-person, virtual, etc. Normal or corrected vision to acceptable

levels for office work. The ability to lift/carry up to 10 pounds.

Work is performed primarily in an office/field environment. Involves frequent contact with clients, staff,

and management. Position requires flexibility in working hours. Must be able to effectively resolve

conflicts as they arise.

The mental demands described here are representative of those that must be met by an employee to

perform the essential functions of this job successfully. In this position, the employee may have imposed

pressure

Concentra provides equal employment and affirmative action opportunities to applicants and employees

without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin,

pregnancy, protected veteran status, disability, or other protected categories. In addition, Concentra Inc.

complies with applicable state and local laws prohibiting discrimination in employment in every

jurisdiction in which it maintains facilities.

This job description is not designed to cover or contain a comprehensive list of activities, duties, or