What are the responsibilities and job description for the Information Technology Specialist (IT Specialist) position at Con Yeager Spice?
Information Technology Specialist – Open to Full or Part-Time
Con Yeager Spice Company
New Castle, PA
General Information
For over 90 years, Con Yeager Spice Co. is a family-owned and operated spice-distributing and seasoning-manufacturing company, serving commercial and retail customers. Our roots are, and continue to be, strongly anchored in the meat-processing industry. We currently have a need for an IT Specialist. Ideally, the candidate demonstrates a positive team player attitude which is as important to us as the technical skills for the role.
Duties and Responsibilities for IT Specialist:
* Forward facing IT support for all departments
* Assist with help desk related tasks
* Install (adds, moves, changes), maintain and configure end user hardware, software, including PCs,
printers, networked copiers, and scanners when required
* Support hardware and software systems used for warehouse and manufacturing operations
* Logs and tracks support issues with trouble ticket software
* Liaises by phone and email with hardware vendors, ISP providers, and 3d parties who support company equipment
Qualifications for IT Specialist:
* Strong customer service orientation with excellent people skills
* Proficiency in Microsoft Windows Operating Systems (10 & 11) and MS 365 Applications
* Strong troubleshooting skills
* Ability to work with minimal supervision and other times as part of a team
* Highly self- motivated
* Effective time management and problem resolution skills
* Strong written and oral communication skills via phone, email and primarily in person for desk-side support
* Enjoys learning about specialized line-of-business applications that run the company
Benefits:
- Health Insurance
- Health Reimbursement Account (HRA)
- Very generous Paid Time Off (PTO)
- Dental Insurance
- Vision Insurance
- Short-term Disability Insurance
- Life Insurance
- Employee Pricing
- 401(k) with Company Matching Contribution
- 9 Paid Company Holidays
Benefits are an important part of our employee compensation package. We understand the need to offer comprehensive coverage at an affordable price. In addition to affordable Health Insurance, Con Yeager Spice Co. provides a Health Reimbursement Account where the company pays more than half of the employee's Health Insurance Deductible. When you join our family, you have PTO that begins after your 90 day introductory period. We welcome the opportunity to discuss all the benefits we have to offer with interested candidates!
Other Information:
For our employee's safety, we require candidates submit to drug testing and criminal background checks which are paid for by Con Yeager Spice Company.
Con Yeager Spice Company is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Any offer of employment is contingent on successful completion of a background investigation and drug screening.