Specialist, Construction Business Services Training Coordinator

Overview

Construction Business Services Training Coordinator team is looking for a highly self-motivated individual dedicated to delivering outstanding customer service. The ideal candidate will collaborate with their team, Construction customers and our partnering teams to onboard, enroll and schedule compliance training, promotional training, career and professional training. Enrollment and scheduling will also include title and position certification testing, fit testing scheduling, and planning for yearly training enrollment. The candidate will be required to maintain and manage compliance training for all Construction employees, creating reporting, presentations and communicating with senior leadership and our customers on training statuses. The position requires a candidate who is highly organized, has exceptional communication skills, and a high focus on customer service.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

Responsibilities

Core Responsibilities

• Provide training support to Capital Infrastructure Delivery.
• Serve as a liaison between operating groups, employees and The Learning Center.
• Manage training schedules and enrollment for over 1500 employees.
• Monitor, manage and maintain employee progression and career paths attending staff meeting.
• Consult and work with operating groups to assess training needs.
• Present training updates to departments and senior leadership.
• Track, monitor and report on the progress of corporate training to ensure overall organizational compliance.
• Provide weekly and monthly reminders to Construction employees for training deadlines.
• Own and coordinate TEC meetings.
• Collaborate with departments to identify and streamline training needs across the organization.
• Partner with construction employees to support career development and prepare them for advancement into promotional roles.
• Enrolling and schedule leadership training.
• Ensure organizational preparedness through effective contingency planning.
• Onboarding of new hires for training requirements.
  
  

Qualifications

Required Education/Experience

• Bachelor's Degree and 2 years of work experience or
• Associate's Degree and 4 years of work experience or
• High School Diploma/GED and 5 years of work experience
  
  

Relevant Work Experience

• Proficiency in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc., required.
• Ability to manage multiple assignments with accuracy, efficiency, and flexibility, required.
• Ability to review union workforce training for promotional guideline process, preferred.
• Ability to run various reports from eTrain for course availability, preferred.
• Ability to process ITS Gas Qualification courses for certification, preferred.
  
  

Skills and Abilities

• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
• Well organized, detail oriented and flexible to handle multiple assignments
• Performs work independently with minimal supervision
• Strong written and verbal communication skills
  
  

Licenses and Certifications

• Driver's License Required
  
  

Physical Demands

• Sit or stand to answer a phone for the duration of the workday
• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
  
  

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.