What are the responsibilities and job description for the Senior System Engineer position at Comtech Global, Inc?
Job Title: Senior Systems Engineer
Location: Tulsa, Oklahoma
Job Summary:
The Senior Systems Engineer is responsible for determining requirements, developing project plans, implementing and providing operational technical support to meet the expected functionality of new or existing Servers, workstation hardware and software systems.
Job Responsibilities:
-Establishes objectives and goals for our network servers, workstations, and applications which are consistent with SFHS information systems' overall project planning and vision.
-Collaborate with stakeholders, department management, and internal resources to provide smooth and reliable operation of applications and ensuring the underlying infrastructure is fulfilling business objectives and processes.
-Performs ongoing performance tuning, hardware upgrades and resource optimization, as required.
-Leads complex projects and serves as escalation point for incidents or problems with a high degree of complexity.
-Provides technical planning for users, information services, and network services departments.
-Plans, designs, configures, and implements server-based software/hardware with minimal impact to overall network availability and performance.
-Designs operational and administrative requirements and specifications for network servers.
-Workstations and applications must be in accordance with institutional/departmental policy and procedures.
-Plans, implements, and maintains network hardware/software systems to perform at optimum levels as specified by respective vendors and as required by the Saint Francis Health System.
-Decision Making: The carrying out of non-routine procedures under constantly changing conditions, in conformance with general instructions from supervisor.
--Working Relationships:
-Coordinates activities of others (does not supervise).
-Leads others in same work performed (does not supervise).
-Works directly with internal and external customers via telephone or face to face interaction.
-Works with other healthcare professionals and staff.
-Works frequently with individuals at Director level or above.
Special Job Dimensions: Off-campus system support duties will require use of a private vehicle. A valid driver's license, Motor Vehicle Report and proof of vehicle liability insurance in the amount required by SFHS guidelines will be required.
Skills: Required Skills & Experience:
-Minimum five (5) years of related experience including three (3) years of large network server and workstation support experience.
-Expert-level knowledge in server and virtualization systems.
-Demonstrated knowledge in Data Center Operations.
-Working knowledge of storage platforms, backup/recovery systems, cloud infrastructure, and associated platforms and tools.
-Demonstrated understanding of systems design and architecture with ability to research, test and recommend new or enhanced technologies.
-Functional understanding of Network design and protocols.
-Functional knowledge of Virtual Desktop platforms, Citrix or VMware.
-In-depth understanding of Windows and Linux operating systems; Including management and operational tools (AD, GPO, DNS, DHCP, Certificate Authority, ADFS, Azure).
-Ability to work in high-stress situations and collaborative setting.
-Excellent interpersonal, written, and oral communication skills.
-Ability to comprehensively document systems, procedures, and protocols.
Preferred Skills & Experience:
Education: Required Education:
-Bachelor’s degree in information systems, Computer Science or related field.
-Ten (10) years of enterprise-level experience, in lieu of Bachelor's degree may be considered.
Preferred Education:
-
Required Certifications & Licensure:
-Applicable professional certification(s) related to server operating systems and/or infrastructure applications preferred including, but not limited to: VMware, Microsoft, RedHat, ITIL, or other industry-standard professional certification.
Preferred Certifications & Licensure:
Required Skills
- VMware
- Microsoft
- RedHat
- ITIL
- experience
- in lieu
- AD
- GPO
- DNS
- DHCP
- Certificate Authority
- ADFS
- Azure
- Virtual Desktop platforms
- Citrix
- Data Center Operations
- workstation support experience
