What are the responsibilities and job description for the Unified Communications & End User Systems Support - Technical Consultant position at COMSO Inc?
Description
COMSO, Inc. is a powerhouse when it comes to empowering federal government stakeholders to fulfill their mission with confidence and efficiency. Our staff brings knowledgeable IT systems expertise, software development proficiency, innovative learning solutions for workforce development, and exceptional operations and production support. We were founded in 1988, and remain a recognized woman owned small business, operating in several states including Maryland, Georgia, Hawaii, Texas, and Alaska. We are honored to be recognized as a Top Workplace for eight years running by the Baltimore Sun Media Group.
**U.S. Citizenship required.**
Qualifications:
- Ten (10) years' experience as a Technical Consultant (TC) in programs and contracts of similar scope, type and complexity is required.
- Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required
Job Description:
- The Technical Consultant will provide specialized expertise to support the assessment, management, and operational sustainment of enterprise IT systems and communications infrastructure.
- This role will guide the evaluation of system objectives, operational requirements, and support strategies while contributing to high-level systems architecture involving hardware, software, telecommunications, and peripheral technologies.
The consultant will serve as a subject matter expert for Unified Communications and End User Support technologies, with hands-on experience managing and supporting:
- VoIP phone systems and related telecommunications infrastructure
- Audio Visual and Multimedia (AVMM) technologies, including conference room and collaboration platforms
- Enterprise print management equipment and services
- End-user device integration and troubleshooting
- Network-connected communications and peripheral devices
Benefits:
- 100% company-paid Medical deductible w/ low premiums, Dental, Vision
- Flexible Spending Account (FSA)
- Short-term & Long-term Disability
- 401K: 6% dollar-for-dollar match (vested immediately)
- Parental Leave (same amount of time for mother & father)
- Paid Time Off
- 11 Federal Holidays
- Birthday Holiday
- 2-week fully paid Sabbatical every 5 years
- Emergency Facility Closure Days
COMSO, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected Veteran status.