Human Resources Associate

-- Hybrid role, 4 days on-site

-- 2 rounds of Interviews, could be a mix of Zoom and on-site

Top Skills

• Strong communication skills
• Experience supporting a business application/product in HR space
• Experience participating in User Acceptance Testing (UAT)
• Strong analytical and problem-solving skills, with ability to collaborate effectively with cross-functional teams

Key Responsibilities

• Support the day-to-day administration and operational effectiveness of Talent Management products and processes, which could include Performance Management, Talent Ranking, Promotions, or Employee Relations.
• Partner with stakeholders across Talent Management, Technology, Employee Relations, and HCM Business Partners to understand business needs and help identify effective solutions.
• Gather, document, and refine business requirements for system enhancements and process improvements.
• Manage and prioritize work items within product backlogs and support the delivery of enhancements through Agile development cycles.
• Coordinate and execute User Acceptance Testing (UAT), including test planning, execution, issue tracking, and validation of delivered solutions.
• Investigate user issues, respond to stakeholder inquiries, and coordinate resolution with the appropriate teams.
• Analyze processes and identify opportunities to improve efficiency, enhance user experience, and standardize practices across regions and business areas.
• Assist with project planning, change management activities, training materials, and end-user communications as needed.

Qualifications

Required

• 1–3 years of experience in operations, project coordination, business analysis, HR, technology, or a related function.
• Demonstrated interest in technology, systems, process improvement, and problem solving.
• Strong analytical and troubleshooting skills with attention to detail.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Excellent verbal and written communication skills with the ability to interact with stakeholders across different functions.
• Strong proficiency in Microsoft Excel and PowerPoint.

Preferred

• Experience supporting business systems, HR technology, or enterprise applications.
• Exposure to system implementation activities, including requirements gathering, testing, change management, or production support.
• Familiarity with Agile delivery methodologies and backlog management.
• Experience analyzing data and translating findings into actionable recommendations.

Success Characteristics

• Curious and eager to learn new systems, technologies, and business processes.
• Proactive self-starter who takes ownership and follows through on deliverables.
• Collaborative team player who builds strong working relationships across functions.
• Strong critical thinker with a passion for identifying root causes and driving continuous improvement.