What are the responsibilities and job description for the Lead Generator – Tech Support Memberships position at Computer Samurai?
Computer Samurai is looking for an experienced, organized lead generator. You'll fill our appointment calendar and our free weekly anti-scam workshops with people who need reliable tech help.
Required Qualifications (Must Have)
- 3 years of sales experience, including lead generation, appointment setting, inside sales, telemarketing or business development
- At least two professional references from former supervisors or managers who can confirm your sales experience and results. References will be contacted before an offer is made.
- Proven results: be ready to share specific numbers from past roles, such as calls per day, appointments booked or conversion rates
- Comfortable making 60 outbound calls a day and handling rejection professionally
- Hands-on CRM experience (HubSpot, Salesforce, Zoho or similar), including keeping records accurate and complete
- Strong written communication for email and social media outreach, with correct grammar and spelling
- Confident with everyday technology: email, Google or Microsoft 365, spreadsheets, video calls
- Able to explain services simply and patiently to non-technical people, including seniors
- A no-pressure, honest sales style. We protect people from scams, so pushy or misleading tactics are not tolerated.
- Reliable, self-motivated and able to hit weekly targets with little supervision
- Legally authorized to work in the U.S.
- Willing to complete a background check (our team works with customers' personal information)
- High school diploma or equivalent
Preferred Qualifications (Nice to Have)
- Experience selling memberships, subscriptions or recurring services
- Experience selling to households, seniors or small businesses in Minnesota
- Existing connections with community groups, senior centers, libraries or chambers of commerce
- Experience promoting or staffing events, seminars or workshops
- Experience with LinkedIn, Facebook groups or Nextdoor outreach
- Background in IT, tech support or cybersecurity
What You'll Do
- Prospect and contact potential customers and small businesses by phone, email, social media and at local events
- Promote our free first-month membership offer and our free weekly anti-scam workshops
- Qualify prospects' tech needs and book appointments and workshop seats for our team
- Follow up with every workshop attendee and website inquiry within one business day
- Build referral partnerships with local organizations
- Keep the CRM up to date and report weekly on activity, appointments and conversions
What We Offer
- Hourly base pay plus bonuses for booked appointments and new members
- Earned Sick and Safe Time, plus [other benefits]
- Paid training on our services and offers
- A mission-driven team that helps people stay safe online
How to Apply
Apply through Indeed with your resume. In your cover note, include:
- One specific result from a past sales role, such as "booked 25 appointments per week" or "closed $X in monthly sales"
- Names and contact information for two professional references who supervised your sales work. These can also be provided at the interview stage.
Pay: Up to $25.00 per hour
Expected hours: No more than 40.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Work Location: In person
Salary : $25