MAC Specialist

Duration: 06 Months (Possibility of extension/conversion based on performance and budget)

Client: One of the largest Data Storage Devices manufacturers in the US

Overview:

Are you a career Technical IT Professional who enjoys navigating IT in a world class IT Environment? Do you have a proven track record of successfully supporting the most important people in a company with efficient and effective IT service? If so, we are hiring customer-centric IT Desktop Technicians and IT Professionals that can provide IT Services to our C-Level executives for all their IT experience needs. This position requires excellent communication skills and the ability to process technical situations quickly and return actions to accomplish the needed goals. We are looking for highly motivated, positive people with can-do attitudes to help our team make the most important leaders in our Fortune 200 company successful.

Duties:

• Provide IT services to C-Level Leadership and their direct staff.
• Establish trust and confidence with C-level executives and their direct staff.
• Understand the unique needs of C-Level users, develop actions to deliver the experience.
• Partner and facilitate action items with the broader IT Enterprise Service Organizations.
• Work and collaborate in a world class team of C-Suite Technicians and Professionals.
• Develop, author, and revise standard operating procedures for C-Suite IT.
• Flexible with work hours to accommodate core and off hour events.
• Ability to operate and travel (domestic and international) between different sites and locations.

Qualifications:

• 2 years of experience in an IT support position working in a large corporate environment.
• 1 years working as dedicated support for C-Level Leaders and their staff.
• Adept at assessing a situation for severity, urgency and responding appropriately.
• Proven efficiency at implementing working and lasting solutions to technical problems.
• Experience working with Mac/PC hardware and software, mobile phones/tablets, a wide array of computing peripherals and accessories.
• Ability to diagnose, troubleshoot and resolve issues with a wide array of hardware and software in a fast-paced corporate office environment.
• Familiar with Microsoft System Center Configuration Manager (SCCM) and JAMF administration.
• Can quickly learn and understand modern and current technologies to deliver effective solutions.
• Ability to develop the needed IT Solutions to deliver an executive event.
• Adept with PC/Mac and Mobile technologies, unified communications, and conferencing technologies, both software and hardware.
• Broad working knowledge of networking, storage, and server technologies.
• Experience establishing, administrating, supporting and sunsetting IT Services for HW/SW.