MPS Advisor

At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Managed Print Services (MPS) Advisor to join their team onsite in Orlando, FL and provide end-user support. This role will lead the delivery, optimization, and support of enterprise print services. This role requires deep technical knowledge of print infrastructure and strong service management skills to ensure efficiency, cost control, and exceptional end-user experience. The Technical MPS Manager will oversee a fleet of 1,200 Client printers, leverage Client management tools, manage leases, and drive continuous improvements across the print environment while ensuring reliable, secure, and cost-effective service delivery.

Duties And Responsibilities

• Manage the daily operations of the managed print services program across multiple sites
• Provide technical leadership for print infrastructure, including servers, drivers, print management solutions, and Client toolsets.
• Oversee device lifecycle management (deployment, refresh, maintenance, and decommissioning) for a fleet of 1,200 Client printers
• Manage print equipment leases, including renewals, end-of-lease returns, and lease cost optimization
• Monitor print fleet performance and analyze usage data to identify efficiencies and cost savings opportunities
• Ensure adherence to print security, compliance, and data protection requirements
• Lead vendor and OEM relationships, including SLA tracking, escalation management, and contract compliance
• Partner with IT, Facilities, and business units to align print services with organizational goals
• Supervise and mentor staff supporting day-to-day device administration and end-user support
• Prepare and present reporting on utilization, service performance, and ROI of the print program
  
  

Skills And Qualifications

• Bachelor's degree in Information Technology, Business Administration, or equivalent experience
• Minimum 5 years of experience managing managed print services or enterprise print infrastructure
• Proficiency with print management platforms (e.g., PaperCut, uniFLOW, Equitrac, or similar)
• Strong knowledge of Client printers, Client print management tools, network printing, print drivers, and multi-platform environments (Windows, Mac, Linux)
• Experience managing print equipment leases and vendor contracts
• Proven success in vendor management and SLA governance
• Excellent leadership, problem-solving, and communication skills
• Experience managing large-scale, multi-site print fleets (1,000 devices) preferred
• Knowledge of ITIL service management processes preferred
• Familiarity with document workflow automation and scanning solutions preferred
• Project management certification (PMP, PRINCE2, or equivalent) is a plus
• Client certifications or experience with Client lease and asset management tools is a plus
  
  

Wage Range

The rate for this position is between $36.00 - $49.50 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.