What are the responsibilities and job description for the Field Technician position at Compucom Staffing?
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Our client is currently seeking a qualified Field Technician to join their team onsite in Edison, NJ, and provide end-user support. Once the project is completed, if the site determines the Field Tech is no longer needed, this role will transition into the field. Once in the field, the Field Tech will service multiple different customers and join the on-call rotation. Candidates must have reliable transportation, ability to work after hours, excellent customer service skills, ability to climb a ladder once moved into the field, ability to lift up to 50 lbs., and crawl on the floor under furniture.
The Field Technician serves as the primary onsite representative for resolving technical and service-related issues. This role is responsible for diagnosing, installing, repairing, and maintaining a wide range of IT hardware - including laser printers, wide-format printers, kiosks, POS systems, and associated software. The technician may collaborate with Level II or Lead Technicians to ensure efficient, accurate, and timely issue resolution.
Duties And Responsibilities
The rate for this position is between $16.50 - $22.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp.
Expiration Date
This posting is anticipated to remain open until 4/19/2026.
Equal Employment Opportunity: CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.
Arizona Applicants: TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.
California Residents: PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.
Rhode Island Applicants: THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.
#INDCCStaffing
Our client is currently seeking a qualified Field Technician to join their team onsite in Edison, NJ, and provide end-user support. Once the project is completed, if the site determines the Field Tech is no longer needed, this role will transition into the field. Once in the field, the Field Tech will service multiple different customers and join the on-call rotation. Candidates must have reliable transportation, ability to work after hours, excellent customer service skills, ability to climb a ladder once moved into the field, ability to lift up to 50 lbs., and crawl on the floor under furniture.
The Field Technician serves as the primary onsite representative for resolving technical and service-related issues. This role is responsible for diagnosing, installing, repairing, and maintaining a wide range of IT hardware - including laser printers, wide-format printers, kiosks, POS systems, and associated software. The technician may collaborate with Level II or Lead Technicians to ensure efficient, accurate, and timely issue resolution.
Duties And Responsibilities
- Diagnose, troubleshoot, and resolve hardware and software issues involving laser printers, wide format / plotters, kiosks, and POS systems.
- Install, configure, and maintain IT equipment and related applications.
- Perform preventive and routine maintenance to ensure optimal equipment performance.
- Provide clear, professional technical support to customers both onsite and via phone.
- Maintain accurate service documentation, ensuring compliance with quality and operational standards.
- Strong working knowledge of printers (laser and wide format / plotters), computer hardware, and software systems. Electro-mechanical experience a plus.
- Emphasis on experience repairing laser and wide-format printers.
- Demonstrated ability to troubleshoot, analyze, and resolve technical issues.
- Excellent communication skills and a strong commitment to customer service.
- Ability to manage multiple tasks independently while also functioning effectively in a team environment.
- Physical ability to lift and transport equipment weighing up to 50 lbs.
The rate for this position is between $16.50 - $22.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp.
Expiration Date
This posting is anticipated to remain open until 4/19/2026.
Equal Employment Opportunity: CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.
Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.
Arizona Applicants: TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.
California Residents: PLEASE REVIEW THE CALIFORNIA CONSUMER PRIVACY ACT NOTICE.
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.
Rhode Island Applicants: THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.
#INDCCStaffing
Salary : $17 - $22